
Sheehy Lexus of Annapolis
Annapolis, MD
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908 Reviews of Sheehy Lexus of Annapolis
Seven months ago I made the decision to search for a Seven months ago I made the decision to search for a certified, pre-owned Lexus LS 460 L. Since I had never purchased anything but a new car, I was Seven months ago I made the decision to search for a certified, pre-owned Lexus LS 460 L. Since I had never purchased anything but a new car, I was nervous about doing so, but didn't want to pay the price for a new 2012, and had determined that this was car I wanted, having been a Lexus ES300 owner for the past 15 years. My local Lexus dealer was unable to find anything remotely close to my specifications (I wanted a particular color combination as well). After 7 months of waiting, I decided to look online and found a car at Sheehy that met all of my specifications. However, I was apprehensive since I live 900 miles from Annapolis, had never actually seen the car "in person", had never purchased a pre-owned car, and knew nothing about the dealership except the online reviews (which were overwhelmingly positive.) When I contacted Sheehy, Chris Martin became my salesperson, and he was able to assist me with every technical, logistical, and emotional question I threw his way. Chris Willis (Finance Director) was also extremely helpful. Both gentlemen were accessible, promptly returned phone calls, and did exactly what they promised to do, which is rare in today's times. My husband ended up flying to Annapolis and driving the car home, and the car is perfect. Although it is a 2010, you would never know that it had a prior owner, as it is in pristine condition. I can't say enough good things about this dealership, and would definitely use them again and recommend them to anyone in the market for a Lexus. More
Can't stress enough how very thorough and professional Shandrial Hudson is! The girl goes above and beyond, asking the right questions in the hopes of getting you right. Great customer service and a great Shandrial Hudson is! The girl goes above and beyond, asking the right questions in the hopes of getting you right. Great customer service and a great asset to Sheehy Lexus of Annapolis! I recommend Shandrial – when you stop by, tell her I sent you... More
Barbara was very patient with my wife and I as we were making our decisions on purchasing our two LEXUS vehicles. She was always available to answer any questions we had and her advice was excellent. On making our decisions on purchasing our two LEXUS vehicles. She was always available to answer any questions we had and her advice was excellent. One thing I really appreciated was that after we purchased our vehicles, Barbara was always willing to respond to any of our additional questions or direct us to someone who could help us. Specifically, Barbara was really helpful in assisting me in setting up our bluetooth system. I needed help. More
Kelly Hollis was a phenominal sales representative of your company. She was very professional and plesant to work with. She was very good at taking us on our test drives while providing us with important your company. She was very professional and plesant to work with. She was very good at taking us on our test drives while providing us with important information on the car, the perks of owning a lexus, and providing us with all of the paperwork in a timely fashion. Any questions I had, she was able to answer with confidence and ease. I would come back anytime and purchase a car from her and the dealership. More
My wife Naomi and I enjoyed working with Dave; he was very informative and made our buying experience a good one. We have also visited the dealership on several occasions’ for maintenance and warranty wo very informative and made our buying experience a good one. We have also visited the dealership on several occasions’ for maintenance and warranty work, each member of the Sheehy team has been courteous and friendly. Lastly, Dave also help our son Matthew purchase his Lexus as well. More
I have purchased two cars from Sheehy Lexus in Annapolis and both times have been extremely happy. I first bought an LS and three months later came back to purchase an IS350. Both times I worked with Kelly and both times have been extremely happy. I first bought an LS and three months later came back to purchase an IS350. Both times I worked with Kelly List who was the most informed, professional sales person I have ever had the pleasure to do business with. Financing was fast and easy which made our day! Also the service department is outstanding - LOVE the free car washes!. I traveled an extra 45 minutes to buy my cars from this dealership and won't go any where else. If you are looking for a fantastic car buying experience I recommend Sheehy Lexus of Annapolis and be sure to ask for KELLY LIST! More
Car shopping is something as a woman I have always disliked. When I purchased my first Lexus I met Richard Lunz of Sheehy Lexus. He made my buying experience a pleasure. He is knowledgeable, experienc disliked. When I purchased my first Lexus I met Richard Lunz of Sheehy Lexus. He made my buying experience a pleasure. He is knowledgeable, experienced with working with people and not pushy. From the purchase of my first 2010 Lexus to my husband purchasing his Lexus from Richard and to me now buying my 2012 RX-350 from him says what a great salesman he is. Driving 50 miles to buy from Richard when we have a dealer about five miles from our home, I think, says it all! More
I have owned my Lexus RX-350 for four years after buying it at Sheehy in December 2008. Not only do I treasure the SUV itself, bit the level of attention to detail and personal service you receive from the it at Sheehy in December 2008. Not only do I treasure the SUV itself, bit the level of attention to detail and personal service you receive from the entire Sheehy staff will undoubtedly lead me back to their dealership when I am looking for a new car. I truly feel like someone special every time I visit the dealership, unlike other car dealers I have been to in the past with other cars. The name Sheehy Lexus should be the first dealership anyone thinks of when they think of customer service with a smile. More
From beginning to end, we received first class customer service. It started with Chris Martin who helped us get the GS 350 we wanted at a price that could not be better. Chris the Finance Manager did an ex service. It started with Chris Martin who helped us get the GS 350 we wanted at a price that could not be better. Chris the Finance Manager did an excellent job explaining the options for financing the car and saved us $1500 by finding we qualified for the discount through our purchase of another luxury car. Paul the General Manager also helped us decide how to proceed and why leasing was better than putting a lot of cash down as we had intended. We will be back the next time we buy a car! More
We had a very good experience with Mr. Morris. He was welcoming and worked with us to get the best possible deal. He did not try to rush our decision and was knowledgeable about the car, its features an welcoming and worked with us to get the best possible deal. He did not try to rush our decision and was knowledgeable about the car, its features and the services that were available. More