Sheehy Lexus of Annapolis

Mr. Paul LaRochelle, Gen. Mgr. Sheehy Lexus of Annapolis Mr. Paul LaRochelle, Gen. Mgr. Sheehy Lexus of Annapolis 121 Ferguson Road Annapolis, MD 21409 Dear Paul, Now that the dust has settled with Mr. Paul LaRochelle, Gen. Mgr. Sheehy Lexus of Annapolis 121 Ferguson Road Annapolis, MD 21409 Dear Paul, Now that the dust has settled with Pam’s accident and we have had a chance to drive the new Lexus ES350 for a month I wanted to write and just say “thanks” to you and your entire staff, particularly Barbara Hoban and Chris Powell for their sterling professionalism and assistance to us in what was a traumatic time. Without Barbara’s great help I am sure I would never even remotely understand the GPS! Thanks, Barbara! And Chris was very insightful in helping us to analyze the lease vs. purchase choice and other details of the final process. Of course the car is just terrific and we could not be more pleased. But as you well know much more goes into the purchase of a vehicle than simply driving it out the door. Thanks again to everyone for a truly terrific experience. The day of Pam’s accident did not begin to well, but the resolution could not have been any better. Having your wonderful dealership here in our great little “Navy” town is a huge benefit for all who live here! There are many advantages, top schools, great climate, a high class symphony & opera company, the beautiful Severn River and sailing . . . and I would surely add Sheehy Lexus of Annapolis to that list. Sincerely and thank you again, Paul. Peter & Pam Burrows More

My wife and I just purchased a certified IS 350 Convertible and were extremely pleased w/ the top level of service by our salesperson, Chris Martin, and the sales manager, Al Trojanowski, as well a Convertible and were extremely pleased w/ the top level of service by our salesperson, Chris Martin, and the sales manager, Al Trojanowski, as well as the finance manager, Chris Willis, and his counterpart that also assisted us in the financing that day from Sheehy Infiniti, Chris Prender. The entire process dealing w/ everyone was great. Chris was responsive and courteous and went above and beyond even bringing in his sales manager, Al, to go the extra mile to ensure we were fully pleased w/ the car and the deal, which we of-course were. I would highly recommend the Sheehy name and their team and especially my salesperson, Chris Martin, to anyone interested in purchasing a Lexus. More

Probably one of my best experiences in a dealership! The salesman, Mr Morris, was very knowledgeable and friendly and not the typical "car salesman." When I am ready to buy I will definitely return to Sheeh salesman, Mr Morris, was very knowledgeable and friendly and not the typical "car salesman." When I am ready to buy I will definitely return to Sheehy. More

This recent purchase is represents my forth Lexus purchased from Sheehey Lexus of Annapolis. I have come to rely on the exceptional high levels of service I receive on scheduled and non scheduled vis purchased from Sheehey Lexus of Annapolis. I have come to rely on the exceptional high levels of service I receive on scheduled and non scheduled visits. Barbara Hoban has patiently taken time to explain in detail the optons and features available on this vehicle and the support I receive from Lexus. More

Dave greeted my wife and I in a very professional manner. He was not the typical "pushy salesman". He asked us the key questions that helped us decide on the best fit for our needs. Dave was also extremely h He was not the typical "pushy salesman". He asked us the key questions that helped us decide on the best fit for our needs. Dave was also extremely helpful helping us understand the features and more important the safety features. I already recommended him which resulting in a sale on vehicle that cost over $50,000 the same day we purchased our vehicle. I will difinitely pass his name to others interested in purchasing an awesome brand of cars. Thank you, Stan Lizama (Jeanne Crepeau-Lizama) More

Seven months ago I made the decision to search for a Seven months ago I made the decision to search for a certified, pre-owned Lexus LS 460 L. Since I had never purchased anything but a new car, I was Seven months ago I made the decision to search for a certified, pre-owned Lexus LS 460 L. Since I had never purchased anything but a new car, I was nervous about doing so, but didn't want to pay the price for a new 2012, and had determined that this was car I wanted, having been a Lexus ES300 owner for the past 15 years. My local Lexus dealer was unable to find anything remotely close to my specifications (I wanted a particular color combination as well). After 7 months of waiting, I decided to look online and found a car at Sheehy that met all of my specifications. However, I was apprehensive since I live 900 miles from Annapolis, had never actually seen the car "in person", had never purchased a pre-owned car, and knew nothing about the dealership except the online reviews (which were overwhelmingly positive.) When I contacted Sheehy, Chris Martin became my salesperson, and he was able to assist me with every technical, logistical, and emotional question I threw his way. Chris Willis (Finance Director) was also extremely helpful. Both gentlemen were accessible, promptly returned phone calls, and did exactly what they promised to do, which is rare in today's times. My husband ended up flying to Annapolis and driving the car home, and the car is perfect. Although it is a 2010, you would never know that it had a prior owner, as it is in pristine condition. I can't say enough good things about this dealership, and would definitely use them again and recommend them to anyone in the market for a Lexus. More

Can't stress enough how very thorough and professional Shandrial Hudson is! The girl goes above and beyond, asking the right questions in the hopes of getting you right. Great customer service and a great Shandrial Hudson is! The girl goes above and beyond, asking the right questions in the hopes of getting you right. Great customer service and a great asset to Sheehy Lexus of Annapolis! I recommend Shandrial – when you stop by, tell her I sent you... More

Barbara was very patient with my wife and I as we were making our decisions on purchasing our two LEXUS vehicles. She was always available to answer any questions we had and her advice was excellent. On making our decisions on purchasing our two LEXUS vehicles. She was always available to answer any questions we had and her advice was excellent. One thing I really appreciated was that after we purchased our vehicles, Barbara was always willing to respond to any of our additional questions or direct us to someone who could help us. Specifically, Barbara was really helpful in assisting me in setting up our bluetooth system. I needed help. More

Kelly Hollis was a phenominal sales representative of your company. She was very professional and plesant to work with. She was very good at taking us on our test drives while providing us with important your company. She was very professional and plesant to work with. She was very good at taking us on our test drives while providing us with important information on the car, the perks of owning a lexus, and providing us with all of the paperwork in a timely fashion. Any questions I had, she was able to answer with confidence and ease. I would come back anytime and purchase a car from her and the dealership. More

My wife Naomi and I enjoyed working with Dave; he was very informative and made our buying experience a good one. We have also visited the dealership on several occasions’ for maintenance and warranty wo very informative and made our buying experience a good one. We have also visited the dealership on several occasions’ for maintenance and warranty work, each member of the Sheehy team has been courteous and friendly. Lastly, Dave also help our son Matthew purchase his Lexus as well. More