
Sheehy Subaru of Springfield
Springfield, VA
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This was my first experience with a Subaru and Sheehy. The process was great. Chris LaPorte my sales rep was great, there was a large selection of cars, and the best part was that once I finished test d The process was great. Chris LaPorte my sales rep was great, there was a large selection of cars, and the best part was that once I finished test driving and selected a car, I was done in 90 minutes. I was pleasantly surprised with the entire process. More
As a seasoned car enthusiast and collector, having purchased over 37 vehicles in my lifetime, I've experienced many dealerships and car buying processes. However, my recent experience at Sheehy Subaru purchased over 37 vehicles in my lifetime, I've experienced many dealerships and car buying processes. However, my recent experience at Sheehy Subaru, facilitated by Chris LaPorte, has truly redefined my standards for exceptional car buying experiences. From the outset, Chris was more than just a salesperson; he was a guide and a professional who deeply understood my passion for cars and individual requirements. The entire process was transparent, seamless, and remarkably stress-free, offering a feeling of genuine appreciation and understanding which is often rare in today’s fast-paced environment. Sheehy Subaru didn’t just sell me a car; they delivered a painless, satisfying purchasing experience. Their commitment to excellence shone through every interaction, clearly setting them apart in the automotive industry. In summary, purchasing my latest car under the guidance of Chris at Sheehy Subaru was extraordinary. I highly recommend Sheehy Subaru and Chris to anyone in the market for a new vehicle, as they exemplify what car buying should be. More
Chris Laporte is excellent, make the purchase so easy. That's why we bought 2 cars from him within 10 days. He will be the first sale person I will contact in the future. That's why we bought 2 cars from him within 10 days. He will be the first sale person I will contact in the future. More
This is my first experience purchasing a vehicle from Subaru. Overall, the experience was a good one. Chris Laporte was very helpful in providing information about the Subaru Legacy and a good overview Subaru. Overall, the experience was a good one. Chris Laporte was very helpful in providing information about the Subaru Legacy and a good overview of the many features of the car. It didn't take long to reach a mutually agreed upon price including a vehicle trade-in. All of the representatives of the dealership I interacted were professional and the process for buying my new car was relatively quick and easy. More
Terribly rude business. Scheduled an appointment to see a car, they sold it and did not call to cancel my appointment. Wasted 90 minutes of driving because they couldnt be b Scheduled an appointment to see a car, they sold it and did not call to cancel my appointment. Wasted 90 minutes of driving because they couldnt be bothered to call More
Chris Laporte and Mohammad Ali made buying our car a breeze. Chris was extremely transparent with what we were paying for and gave us what we wanted with a Forester. Mohommad really streamlined the navi breeze. Chris was extremely transparent with what we were paying for and gave us what we wanted with a Forester. Mohommad really streamlined the navigation of financial documents and helped us complete the purchase faster. The total time it took to purchase the car within the dealership would have been more or less than an hour total More
I have purchased four vehicles from Sheehy Subaru, each from Chris Laporte. No pressure no runaround. By far the best car buying experiences I've had. from Chris Laporte. No pressure no runaround. By far the best car buying experiences I've had. More
I’ll try to keep this short. We bought a vehicle from Sheehy Subaru in November of 2023. That part of the experience was great as far as how buying a car from a dealership typica We bought a vehicle from Sheehy Subaru in November of 2023. That part of the experience was great as far as how buying a car from a dealership typically is. Everyone was extremely friendly. Three weeks later when we hadn’t received our tags from the DMV and the temps were getting close to expiring is when the shenanigans started. We were told that the DMV was behind, and they “overnighted” a new set of temp tags to us. I put that in quotes because it took 3 or 4 days for us to get our new temps. Blame it on Fed Ex, fine, no big deal. After the holidays, we started getting close to the second set of temp tags expiring. Before contacting the dealership, we checked with the DMV to ask them, in person, if they’d received any paperwork regarding the vehicle we bought. They hadn’t received anything, so clearly, the issue is not with the DMV. We contacted the dealership again and got the same run around. We’re now on our third set of temp tags. Most recently, they told us that the issue is with the bank and that they’ll “look into it” and get back to us. We haven’t heard from them since. I’ve spoken with the bank, and they have not received the perfected lien, which is issued by the DMV. The DMV issues the perfected lien within 42 days of receipt of the paperwork from the dealership. It’s been well over 42 days since the vehicle was purchased, meaning that despite all the excuses and deflections and attempts to make us believe the issue is elsewhere, the dealership is holding up the process. Now, I need to clarify, when we would call, we often had to leave messages. Those calls would go unreturned, so we’d have to keep calling until we could actually talk to someone about the issue with the tags. Most times, we got “let me check with so-and-so and get back to you” and no one would get back to us. Not a single person we’ve spoken to at that dealership has been able to give us a straight answer as to what the actual hold up is, who is responsible, and what needs to happen in order for us to get our plates. They got their money, they have no incentive to care about “customer service” anymore. More
This car was our second car we purchased from SHEEHE because of Mr. Chris LaPorte professionality. He is very knowledgeable person with strong experience, his honesty was very convincing to us. We were because of Mr. Chris LaPorte professionality. He is very knowledgeable person with strong experience, his honesty was very convincing to us. We were very happy to deal with Mr. LaPorte. More
Absolutely no issues or pressure, it was a joy to work with Chris Laporte. I actually never even went to the dealership as I have a small business and couldn’t get away. with Chris Laporte. I actually never even went to the dealership as I have a small business and couldn’t get away. More