Sheehy Toyota of Stafford
Stafford, VA
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Extremely well organized and delivered just as promised...no high pressure sales and very flexible. It was a pleasure to go into a dealership and go out some two hours later driving the exact car promised...no high pressure sales and very flexible. It was a pleasure to go into a dealership and go out some two hours later driving the exact car you wanted. This is the second car I've purchased at Rosner's of Stafford. The first was seven years ago. Their service is beyond compare. More
Dealer has good people its a good truck & dealer not to far from home when I need service. I also so like the fact they have free oil/filter chang offer. to far from home when I need service. I also so like the fact they have free oil/filter chang offer. More
Every employee we met @ Rosner of Stafford was friendly helpful & answered all our questions & met our concerns & needs. Look forward to meeting & using the service dept. helpful & answered all our questions & met our concerns & needs. Look forward to meeting & using the service dept. More
I have to say that, overall, it was a pretty nice experience! Ken went out of his way to get us the exact car we wanted and we really appreciate it. AJ was the most fun financial guy ever and Miche experience! Ken went out of his way to get us the exact car we wanted and we really appreciate it. AJ was the most fun financial guy ever and Michelle (?) was awesome, too. What I liked most was that there was no hard sell. Everything went pretty quickly and smoothly. I am looking forward to many years of great service from Rosner Toyota. More
This is the third vehicle I have purchased from Rosner Toyota of Stafford and specifically from Rick Suarez. I honestly can say that I have never had a more pleasant and absolutely easy car buying experi Toyota of Stafford and specifically from Rick Suarez. I honestly can say that I have never had a more pleasant and absolutely easy car buying experience in my life. I have gone prepared with accurate pricing info and have always felt that I paid a fair price for the exact vehicle I wanted. Recently, I purchased a 2013 Toyota Corolla "S" for my daughter who is in college. The entire process from looking at several vehicles, negotiating a price and out the door with tags, registration and a great overall car review by Shannon (all technical aspects of operating the vehicle) took less than 3 hours! I could not recommend a dealer or salesperson any higher than Rosner Stafford Toyota or Rick Suarez. Thanks for a great buying experience. More
Best car buying experience ever. No pressure, and always helpful. We even changed our mind on the vehicle and options. Rosner did not have what we wanted on their lot, but found one in 15 minutes. We had ma helpful. We even changed our mind on the vehicle and options. Rosner did not have what we wanted on their lot, but found one in 15 minutes. We had many questions and every one we talked with was great. We'll be back for our next car, and won't even shop other dealers because our price and the dealership's extras, and the employees were the best in my 50 years of car buying experience. J.G. More
THIS WAS THE BEST EXPERIENCE OF MY LIFE IN RELATIONSHIPS WITH A DEALERSHIP TOYOTA CAN BE VERY VERY PROUD OF DEALERS SUCH AS ROSNER REPRESENTING THEIR PRODUCT BECAUSE WITHOUT THE PEOPLE LIKE MENTIONED ABOVE WITH A DEALERSHIP TOYOTA CAN BE VERY VERY PROUD OF DEALERS SUCH AS ROSNER REPRESENTING THEIR PRODUCT BECAUSE WITHOUT THE PEOPLE LIKE MENTIONED ABOVE THEIR PRODUCT WOULD NOT BE BACKED BY THE HUMAN WONDERFUL SIDE OF A GOOD EXPERIENCE. I HAVE ALREADY SENT PEOPLE TO ROSNER AND INTEND TO SEND AS MANY AS I CAN SUPER GROUP. More
I went to Rosner Toyota of Stafford, on the 18th of May, 2013, to look at a car for my, newly licensed driver, son. The "Hot Lava" 2013 Toyota Corolla instantly caught my eye. I walked over to it to check 2013, to look at a car for my, newly licensed driver, son. The "Hot Lava" 2013 Toyota Corolla instantly caught my eye. I walked over to it to check it out, it was not my intention to buy this car for my son it just caught my eye. While I was looking at the car I was greeted by Mr. Mirek Szwarc, a Sales and Leasing Consultant of the dealership. I had given Mr. Szwarc a brief run down of my situation: My son just got his license, I had purchased a 5-speed manual transmission vehicle for him when he got his Learner's Permit and I was not confident enough in his abilities to operate the vehicle safely on his own. My other vehicle was a 5.7 Liter Dodge Magnum RT, and I was not going to have him drive around in that. I informed him that I did not wish to trade in either vehicle, as I still wanted my son to be proficient at operating a manual transmission, and I was still making payments on the Magnum. He asked me if I wanted new or used. I told him that I did not really know and I wanted to weigh the options. Mr. Szwarc took me through the used cars first, he was very patient with me, as I asked a lot of questions. I did not see anything that I liked in the used car area, I asked him about the new cars, I gave him my requirements, doors, 4 wheels, not pink, red, or black, not 8 cylinders, not a truck, van, or SUV, and under 20,000. I walked over to the Yaris, he began telling me about them, I opened the passenger door, looked inside and then said "No, too small.", we looked at the Corollas next, Mr. Szwarc explained to me the differences between the package options and then we began to go through the Camrys. It was at this time that my wife had arrived after completing here errands. I had asked Mr. Szwarc to give me a few moments to run my wife through what we had already gone through. My wife and I spent about another half hour looking through the used cars and began to walk over to the Corollas. I waved to Mr. Szwarc and he came over to us and I asked him if we could test drive on of the Corollas, I handed him my Driver's License and he came back with the key to one of the "S" models. We drove about a mile away and then turned around to the dealership, I had seen enough of the Corolla. Upon our return I had thanked Mr. Szwarc for his assistance and my wife and I looked around some more, and discussed several of the options. I went back to Mr. Szwarc and told him that I wanted the dark gray one that we test drove, the Toyota name for the color is "Magnet Gray". We spent two hours looking at cars and it only took a little more than a half hour for Mr. Szwarc to run through the paperwork, the financing qualification, and through the financing consultant, Jesse Konstantly. Mr. Konstantly, was also very courteous, knowledgeable and helpful. When I was finished, I had no reservations about the purchase of my new Corolla, and my son loves driving it. On Monday, I added the new car to my insurance policy. Without the new car added to the policy my insurance had gone up from $647 with a $0.00 deductible to over $1600 with a $500 deductible, because we added our 16 year old son to the policy, adding the new car brought the policy up to just over $1800 with a $500 deductible. I know had 4 cars on the policy total coverage with a $500 deductible... that is $450 dollars per vehicle... right? Wrong! Remember, I stated that I had a 5.7 Liter Dodge Magnum... $875 with a $500 deductible to insure the car with my son on the policy. That is more for 1 car than it was for 3 cars with a $0.00 deductible before he was on our policy. This really bothered me... I spent the next three days looking at how I could pay off the Magnum to get liability on it, I did not want to get rid of the car and I did not want to pay this much for insurance on a car that I was not going to allow him to drive. I really liked the Magnum, I got into arguments with my wife over the Magnum, she hated the Magnum... looked like a hearse to her. At work on that Wednesday I had decided that I was going to trade in the Magnum and the 1997 Mitsubishi Mirage for the "Hot Lava" Corolla that caught my eye on the first day. For whatever reason traffic was a bear that evening, I finally made it home, I told my son that this was the only chance that he was going to get to drive the Magnum, I got in the Mirage and my son and I headed to Rosner. We arrived at 8:30 PM, I was still in my work clothes and I did not smell none too fresh. We were greeted by a new sales associate with Rosner, Ken Luciani. I had asked for Mr. Szwarc, I was informed that he had gone home for the evening, and was asked if there was anything he could do for me. I told Mr. Luciani that I had just financed a new Corolla through them last Saturday, Mr. Szwarc was who had helped me, and I had come back to trade in my two cars for the Orange Corolla right in the front of the store. Mr. Luciani brought me over to Steve Larabee and explained to him that I was a customer of Mirek's and that I wanted to purchase another vehicle. The two gentlemen were a little apprehensive about taking a sale from another employee, but they assisted me in my purchase of the vehicle. I looked up my car on Kelly Blue Book prior to trading it in, and what they offered me for my vehicle was more than I had expected, they also gave me a little off of the quoted price of the new since I had purchased two vehicles within a week from Rosner. The financing of the second vehicle took a little longer than the first, my bank was being difficult with giving up the "Buy Out" price for my loan on the Magnum, and there turned out to be security bolts on my license plate holders, that I do not remember having put on. I had the same Financing Consultant as my previous purchase, Jesse Konstanty. He was just as courteous as he was on Saturday. This was the first time that my son had been in a dealership, the staff was very courteous to him as well, and answered all of his questions as numerous as they were. I am very happy with both Corollas, and my insurance is back down to an acceptable level with a $250 deductible. The staff at Rosner is great and I will definitely recommend to anyone who is looking for a car to buy from them. More
I could not have asked for better service. Everyone was extremely kind and professional. I would highly recommend Rosner Toyota of Stafford, VA. They made my experience very smooth and easy. extremely kind and professional. I would highly recommend Rosner Toyota of Stafford, VA. They made my experience very smooth and easy. More
This was my first purchase ever and I worked with Rick. He treated me like family. He's friendly, funny and VERY knowledgeable. I purchased a 2013 Camry and I LOVE IT!!! Thanks Rick you're amazing! He treated me like family. He's friendly, funny and VERY knowledgeable. I purchased a 2013 Camry and I LOVE IT!!! Thanks Rick you're amazing! More