Read Reviews Shelor Used Car Superstore

Shelor Used Car Superstore

Shelor Used Car Superstore

2340 Roanoke St
Christiansburg, Virginia 24073


(540) 381-8417

Shelor Used Car Superstore
Manufacturer: Used Car Dealer

Write a ReviewWrite a Review

  • Customer Service:

    4.9
  • Quality of Work:

    4.9
  • Friendliness:

    4.9
  • Overall Experience:

    4.9
  • Pricing:

    4.7

24-Month Rating

based on 696 reviews

4.9

4.9 out of 5

727 lifetime reviews

Shelor Used Car Superstore

Most Reviewed Employees

    Employees have not yet been listed by this dealership.

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Certified: Shelor Used Car Superstore

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Shelor Used Car Superstore has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Shelor Used Car Superstore

The Shelor Automotive Group began over 30 years ago, in 1974, as a single-line Chevrolet store in Christiansburg, VA. Over the years, Shelor Motor Mile has grown to 10 new car and truck brands, recreational vehicles, trailers and hundreds of quality pre-owned vehicles to become the volume automotive store of southwestern Virginia known as the Shelor Motor Mile. Choose from a new Chevrolet, Chrysler, Dodge, Ford, Jeep, Kia, Mitsubishi, Scion, Subaru, Toyota. If a pre-owned vehicle is what you are looking for, Shelor has it at the Used Car Super Store.

Whether you are in the market to purchase a new or pre-owned vehicle, if you need financing options, we'll help you find a car loan that works for you! Even if you have bad credit, or are a first time car buyer, you can trust that Shelor Motor Mile will professionally fit you into the automobile of your choice.

We measure our success by being able to offer:

-70 acres of New & Used Vehicles
-2500 Cars, Trucks, Sport Utility Vehicles, and Vans
-6 New Car Showrooms and One Used Car Superstore
-Shelor Super Service Center and "Valvoline Express Care" Facility
-Locations in Christiansburg that serve Virginia, West Virginia, North Carolina, and Tennessee

Shelor Motor Mile Goal is to provide a full service shopping and buying experience at one location:

-Volume Sales
-Low Competitive Prices
-Internet Services
-Full Financial Services
-Full Service Repairs including:
-Valvoline Express Care Facility
-"Loaner Car" for new car warranty repairs if purchased new at Shelor Motor Mile
-Warranty repairs
-Local Shuttle Service
-Night Service drop-off
-Free state inspections for life on your new or pre-owned vehicle purchased from Shelor
Thanks to all our great customers and employees for making our FIRST 37 years so rewarding. We look forward to serving Southwest Virginia West Virginia, North Carolina and Tennessee well into the 21st Century.

Shelor Motor Mi

Our Location

Sales/Showroom

Monday: 9:00 AM - 8:00 PM

Tuesday: 9:00 AM - 8:00 PM

Wednesday: 9:00 AM - 8:00 PM

Thursday: 9:00 AM - 8:00 PM

Friday: 9:00 AM - 8:00 PM

Saturday: 9:00 AM - 8:00 PM

Sunday: Closed


Service

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: Closed

Sunday: Closed


Parts

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 12:00 PM

Sunday: Closed


Our Amenities

djean10
5/18/2013 6:28:58 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mike Mundy
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Shelor Used Car Superstore:

Mike was a patient, understanding easy going salesman. We looked at numerous cars before I made a decision and he was patient through the whole process. I told him my budget and he worked hard to keep me within that budget. I am forunate to have had his help and I'm so happy with my purchase. Mike is an awesome salesman. I will definately give my recommendations for him. Thank you, Donna Akers

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outwitch
5/17/2013 7:05:09 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Neal Francis
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Shelor Used Car Superstore:

Everyone at Shelor went far out of their way to find me the car i needed at a price i could afford. They really did a great job, and i would definately recommend them.

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itzjustlesli
5/16/2013 8:37:50 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Joey Hess
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Shelor Used Car Superstore:

I had a great experience working with Joey at the dealership. He helped us through the whole process and explained everything in detail. Definitely would recommend his help and shelor motor mile.

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kaitchris
5/14/2013 6:01:48 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jackie Costa
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Shelor Used Car Superstore:

Jackie went above and beyond to make sure we left with a great reliable vehicle. She is an awesome worker and actually cares about the customer!!

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sheilascott
5/12/2013 8:52:21 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Tony Macklin
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    N/A
  • Overall Experience:

    N/A
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Shelor Used Car Superstore:

Tony made the search and choice of my new Kia easy and enjoyable. She took a lot of time helping me find a car to fit my particular needs and was so patient while I made my choice. Plus she was fun to be with--She is a really good salesperson!

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lejennings
5/10/2013 11:47:09 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Neal Francis
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Shelor Used Car Superstore:

Neal Francis and Shelor team were very supportive and conscientious from the first time I contacted them and still check up on me almost a month after the purchase to make sure I'm completely satisfied with the car- which Neal recommended to me and is the best I've ever owned. They worked with me every step of the way, and I couldn't be more pleased. 5 star experience all around!

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aphillips115
5/9/2013 4:41:56 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Niel Francis
  • Customer Service:

    N/A
  • Quality of Work:

    5
  • Friendliness:

    N/A
  • Overall Experience:

    N/A
  • Pricing:

    N/A
  • Overall Score:

    5.0

My Review Of Shelor Used Car Superstore:

I have nothing but wonderful things to say about my experience with Shelor! My first car buying experience was a nightmare, but not this one! Niel was very pleasant, easy going, knowledgable, and patient! I had a very pleasant experience from start to finish even in the rain!!! My children and I are enjoying our Camry! Thanks to Niel and everyone who assisted me!

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Brown76
5/9/2013 6:33:29 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
mike mundy
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Shelor Used Car Superstore:

Mike is awesome. He is friendly and patient. Shelor is different than most dealerships. I never felt like their prey. He has called several times to check and see how I'm doing and if there was anything that he can do for me or the vehicle. Shelor is a little drive from where I live but they make it worth your drive. I'll definitely recommend them to anyone looking for a vehicle.

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Jmontrief
5/8/2013 12:27:52 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Charles Miller
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Shelor Used Car Superstore:

Upon arriving at Shelor, every sales associate was very friendly and approachable! I never felt rushed or pushed to buy a car, like at many other dealerships. Charles was very helpful and though I visited multiple times he seemed to actually care about myself and my wants. He also took the time to ask me things about myself and remembered them on my second visit. He answered all my questions or found out an answer for me! I would highly recommend Shelor to anyone looking for a car!

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logiesmom
5/8/2013 10:38:12 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Rick Harrison and Bowie Cliff
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Shelor Used Car Superstore:

The service I received at Shelor was wonderful. Before I even stepped foot on the lot, Bowie had emailed and called me to answer my questions. We drove almost 100 miles to the dealership only because of the customer service Bowie had gave us. When we arrived at the lot Rick Harrison was there to help us. He answered all my questions and concerns about the vehicle we selected. He bent over backwards to get us the deal we wanted and needed. I know that I will never deal with anyone else when it comes to purchasing a vehicle. We are now a part of the Shelor family and I wouldn't have it any other way. Thank you so much!!!!

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