Shottenkirk Acura Huntsville

Service Department does a great job. We usually see Alan who is affable, knowledgeable and customer oriented. We usually see Alan who is affable, knowledgeable and customer oriented. More

This was probably the best service that I've ever had. I got my safety recall in the mail they got me in they kept me updated through text messages to let me know what was going on I had the option to cli I got my safety recall in the mail they got me in they kept me updated through text messages to let me know what was going on I had the option to click on a link to track the status of my vehicle they had the shuttle come and pick me up hands down probably one of the best Services ever in Madison County More

Very pleased with the service department and sales department. I am a repeat customer and will continue to be one! department. I am a repeat customer and will continue to be one! More

Alan in the service department is always so friendly and helpful. He makes the entire service experience feel stress-free. helpful. He makes the entire service experience feel stress-free. More

Shottenkirk Acura Service Department is the best car service center I ever been too and is the reason I purchased another Acura! Allen is the best service advisor I’ve ever had, he calls me if something service center I ever been too and is the reason I purchased another Acura! Allen is the best service advisor I’ve ever had, he calls me if something comes up, he reminds me of upcoming needed services and he always make sure I get a loaner car to go on to work.. More

I am new to Huntsville and needed my 2011 Acura to be serviced after driving across country to move here. What I found was a very professional staff that went out of their way to make me feel welcome and serviced after driving across country to move here. What I found was a very professional staff that went out of their way to make me feel welcome and taken care of. Nate was so helpful in scheduling an appointment for service and locating my fob that I left behind, and Alan made sure my car issues were covered under my warranty, and he patiently explained what to expect as far as ordering parts. Kohler, the GM, made sure I had a loaner car for a few days so I could get to work easily while my car was serviced. I also left a few items there unknowingly, and everyone helped look for them, and the receptionists kindly saved them for me until the next day. While I was leaving, the sales staff gave me directions to my destination, and I ended up getting my car detailed there, and they did an excellent job! It almost looks brand new! You could say everyone just did their jobs, but their professionalism, kindness, and welcoming spirit has made want to go back for future service and sales. More

Each time I come to your facility, I am greeted with courtesy, polite and professional workers. Services are completed within a reasonable time. Water, food and other items are always available . courtesy, polite and professional workers. Services are completed within a reasonable time. Water, food and other items are always available . More

I always have a great experience with Shottenkirk Acura. Alan has always been so helpful and the service I receive has been top notch. I wouldn’t trust my car with anyone else! Alan has always been so helpful and the service I receive has been top notch. I wouldn’t trust my car with anyone else! More

Efficient and courteous. The car is finished in the time promised. Dealership is clean and well kept. The car is finished in the time promised. Dealership is clean and well kept. More

We have always received excellent service at Shottenkirk Acura. Every service writer we have interacted with has been polite, courteous and knowledgeable. Service is always quick. Scheduling service Acura. Every service writer we have interacted with has been polite, courteous and knowledgeable. Service is always quick. Scheduling service has always been easy with the service dept being very accommodating. More