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Shottenkirk Acura Huntsville - Service Center

Huntsville, AL

4.9
425 Reviews

425 Reviews of Shottenkirk Acura Huntsville - Service Center

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September 12, 2025

Shottenkirk has the absolute best service department. Alan and Michael are super great to work. I am always happy with their service. More

by anitab4463
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2025 -

Shottenkirk Acura Huntsville responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. We look forward to assisting you with your future sales and service needs at Shottenkirk Acura Huntsville!

September 12, 2025

We have always received excellent service at Shottenkirk Acura. Every service writer we have interacted with has been polite, courteous and knowledgeable. Service is always quick. Scheduling service More

by 200anahalf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Shafer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2025 -

Shottenkirk Acura Huntsville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Acura Huntsville. We look forward to assisting you with your future sales and service needs at Shottenkirk Acura Huntsville!

September 10, 2025

Service reps were outstanding. They kept me advised af the work being done and progress being made. I highly recommend. More

by Pfollis133
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Silas Clark
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2025 -

Shottenkirk Acura Huntsville responded

Thank you for choosing Shottenkirk Acura Huntsville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! We look forward to assisting you with your future sales and service needs at Shottenkirk Acura Huntsville!

August 23, 2025

Overall greatness in every aspect is how I rank Shottenkirk Acura. Allen in service is professional, knowledgeable and courteous during every service visit there. He is the face of great customer s More

by elvert.marsh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Shafer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2025 -

Shottenkirk Acura Huntsville responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. We look forward to assisting you with your future sales and service needs at Shottenkirk Acura Huntsville!

August 21, 2025

Shottenkirk Acura in Huntsville is the best! Alan and Michael are fantastic to work with! More

by anitab4463
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2025 -

Shottenkirk Acura Huntsville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We look forward to assisting you with your future sales and service needs at Shottenkirk Acura Huntsville!

August 18, 2025

Was there for a safety recall. Fast friendly service. Couldn’t have been more pleased. Pleasantly surprised that they even washed our car 👍🏻 More

by bonnieftaylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2025 -

Shottenkirk Acura Huntsville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! We look forward to assisting you with your future sales and service needs at Shottenkirk Acura Huntsville!

August 18, 2025

Very good service as well as a helpful staff. Also, I m glad that you’re on the south side. I really enjoy my Acura. More

by Jchey63
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2025 -

Shottenkirk Acura Huntsville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! We look forward to assisting you with your future sales and service needs at Shottenkirk Acura Huntsville!

August 14, 2025

The service department representatives are always kind and courteous. The service is always done in a timely manner. They are very welcoming, and they even have coffee and snacks while I wait. More

by cassiesnow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2025 -

Shottenkirk Acura Huntsville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Acura Huntsville to be a positive one. Please don't hesitate to reach out if you need anything else. We look forward to assisting you with your future sales and service needs at Shottenkirk Acura Huntsville!

August 12, 2025

I love this dealership! They are very organized courteous and they communicate during the time your vehicle is being serviced. My service advisor is Alan, he’s the best. More

by M K Brooks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2025 -

Shottenkirk Acura Huntsville responded

Thanks for sharing your thoughts about your experience with Shottenkirk Acura Huntsville. We appreciate your business and hope to see you again soon! We look forward to assisting you with your future sales and service needs at Shottenkirk Acura Huntsville!

August 12, 2025

The recall work was done efficiently and the staff I interacted with were great to deal with. More

by Bburkh5517
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick was the service person I spoke with and interacted with when I dropped off my car.
Aug 13, 2025 -

Shottenkirk Acura Huntsville responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Acura Huntsville!

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