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Shottenkirk Chevrolet

Quincy, IL

Overview
Employees
Reviews
4.4
162 Reviews
Customer Satisfaction is #1 Shottenkirk Chevrolet is your trusted Chevrolet dealership in Quincy and the reason why our loyal customers keep coming back. From the time you enter our showroom when you service with us, you can expect to be treated like family, each and every visit. We offer an extensive inventory, as well as our competitive lease specials, finance options and expert auto service. We are dedicated to providing exceptional customer service and being an integral part of our community.
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1537 N 24th St

Quincy, IL

62301

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Showing 162 reviews

April 25, 2024

You guys kept true to your reputation! Transmission was screwed up which you knew and didn't divulge! If I could of given you a zero I would have! More

by BDUSENBERRY29
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Keith England
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Jung
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2024 -

Shottenkirk Chevrolet responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 217-323-8167 and ask for one of our managers.

Helpful
April 24, 2024

Professional, curtious, and provides great feed back. Have faith in their work. Thank you very much More

by GRONEKC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Arens
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2024 -

Shottenkirk Chevrolet responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Chevrolet in the future!

Helpful
April 22, 2024

The service department is outstanding. They explain the work needed on your vehicle and have it completed when promised. More

by ZAK
Recommend Dealer
Yes
Employees Worked With
Michael Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2024 -

Shottenkirk Chevrolet responded

ZAK, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

Helpful
April 20, 2024

Patrick and Keith made buying easy and didn't force me to jump through all the hoops and sales gimmicks usually laid out when buying from a dealership. More

by JPHICKMAN03
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith England
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Anstedt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2024 -

Shottenkirk Chevrolet responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Chevrolet!

Helpful
April 19, 2024

Jesse Jobe and Brook at Shottenkirk KIA always give great service. Both are friendly and knowledgeable. More

by SVENLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Jobe, Brook
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Apr 21, 2024 -

Shottenkirk Chevrolet responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Chevrolet. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

Helpful
April 18, 2024

They were on time, explained what was going on. My questions were answered. I appreciated the cold water. More

by EQUINN1968
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
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Apr 21, 2024 -

Shottenkirk Chevrolet responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Chevrolet!

Helpful
April 17, 2024

The service department is outstanding. They explain the work needed on your vehicle and have it completed when promised. More

by maryingles56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie
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Apr 18, 2024 -

Shottenkirk Chevrolet responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

Helpful
April 12, 2024

Every one at Shottenkirk is great,from sales to service we have been going there for years and would not consider going anywhere else. More

by DAVEBONNIE62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny England
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marci Musolino-Mayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 16, 2024 -

Shottenkirk Chevrolet responded

DAVE, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Chevrolet!

Helpful
April 11, 2024

The employees at the service desk have always been friendly and very helpful whenever I have had issues with my vehicle. More

by p1300q
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
do not remember name
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Apr 12, 2024 -

Shottenkirk Chevrolet responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Chevrolet!

Helpful
April 11, 2024

They made the process very easy And were extremely helpful!!!!! Also called to check on me More

by LEONARDCOMMON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith England
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Jung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 12, 2024 -

Shottenkirk Chevrolet responded

LEONARD, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Chevrolet!

Helpful
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