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Shottenkirk Ford Granbury - Service Center
Granbury, TX
706 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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706 Reviews of Shottenkirk Ford Granbury - Service Center
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June 01, 2024
Very friendly and knowledgeable. willing to get work done with my car in minimal time willing to get work done with my car in minimal time More
by shega
Helpful May 28, 2024
They were very courteous and attentive to my needs and did what they said they were going to do And on a timely basis did what they said they were going to do And on a timely basis More
by Little john
Verified CustomerEmployees Worked With
May 25, 2024
Super team from the service advisers to Brandon in parts. Tyler was tremendous to work with as well as the others who made my visit actually fun!!! Tyler was tremendous to work with as well as the others who made my visit actually fun!!! More
by Rory
Employees Worked With
Tyler in service and the gentleman who gave me a ride home. He was awesome
May 23, 2024
Little issue I noticed was quickly repaired while I waited. Drove it home and problem is resolved. waited. Drove it home and problem is resolved. More
by Robynr1923
Employees Worked With
May 23, 2024
Super service! Thanks wow much for all the quick, efficient, excellent service. We were amazed at how easy it was to get that fixed. We are so grateful for the staf Thanks wow much for all the quick, efficient, excellent service. We were amazed at how easy it was to get that fixed. We are so grateful for the staff that helped us. Amazing employees and service! Thanks again! More
by Mary
Employees Worked With
Sorry don’t remember their names
May 23, 2024
Excellent service. Exactly what I asked for and kept me informed along the way. Will be back Exactly what I asked for and kept me informed along the way. Will be back More
by CATES0708
May 22, 2024
Very clean and fast shop. The service rep Melissa was amazing got me in and out quickly and was very friendly and helpful. The service rep Melissa was amazing got me in and out quickly and was very friendly and helpful. More
by Brett
May 22, 2024
Quick and easy repair while I waited. Excellent service as always. Highly recommend this dealership and service department. Melissa is my advisor a did awesome! Excellent service as always. Highly recommend this dealership and service department. Melissa is my advisor a did awesome! More
by Robynr1923
Employees Worked With
May 21, 2024
Said it would take 1/2 day but took longer didn’t contact me I had to call them to see if it was ready me I had to call them to see if it was ready More
by JAMIEHENDRICK42
Employees Worked With
May 21, 2024
Went to dealership to get air pressure sensors replaced or recalibrated. Was told they had them in stock. They did not 4 hours later after taking truck to tire world, I was on my way. After getting back or recalibrated. Was told they had them in stock. They did not 4 hours later after taking truck to tire world, I was on my way. After getting back to Eastland I had a flat. Turns out sensors are in wrong wheels. Asked them to clean tar from inside of drivers window. Still covered in tar. Most of all I’m pissed about $1000 tacked onto sales price after I agreed to purchase truck. If that’s part of the deal Just add it into the sales price. NOT something you add at closing !!! More
by Tdrakecrowder2
Employees Worked With
Gentleman is no longer there unknown
