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Shottenkirk Fort Bend Kia - Service Center

Rosenberg, TX

4.8
179 Reviews

179 Reviews of Shottenkirk Fort Bend Kia - Service Center

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September 08, 2024

First-class service staff. Great communication and follow-up after the service visit. Highly recommend them for my vehicle service needs. More

by scottross4782
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2024

Jerry and staff are so friendly and helpful that my experiences are always positive. Jerry explains what needs to be done and the associated costs. More

by henning.linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2024

It is always a pleasure to have my car serviced here. Very efficient and always timely serviced. Jerry Garcia is always very courteous with me and knowledgeable with my car. More

by cissyc1219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2024

Staff was nice but they did nothing for my car. Did not have my parts the car needed and they didn’t care to tell me when I dropped it off More

by ECERNOSEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Miguel Castellon
2.0
This rating includes all reviews, with more weight given to recent reviews.
September 05, 2024

Very great service from start to finish! Greg had great customer service and very helpful. More

by cat_gibson172004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Strickland
September 01, 2024

Kameron and the Manager were the most helpful and very respectful. This dealership is first class all the way! More

by jennifernll64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Castellon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Strickland, Kameron Jacobs
August 31, 2024

One of headrest was stuck in wrong direction. I was told that the seat will need to be removed and it will cost me $278. I found the remedy on YouTube- it took me 2 minutes to fix it More

by ta123ali
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Castellon
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2024

Friendly, fast and efficient, I've been to other kia dealers and they just didn't do what they said they would do. This is more of a drive, but we'll worth it, I've purchased 3 vehicles here. More

by mychefonmaui
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Enrique Lance, Debby Smith
August 30, 2024

Very customer service focused and prompt to meet any issues facing the customers such as mfg recall More

by pharaohz_91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Reed
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Enrique Lance, Debby Smith, Luis Blanco, Kameron Jacobs
August 29, 2024

Excellent customer service. They were able to make the repairs quickly and had me on my way sooner than expected. More

by jerichocc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Strickland
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