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Shottenkirk Honda Rome
Rome, GA
178 Reviews
Welcome to Shottenkirk Honda Rome!
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
If you don't see what you are looking for contact us and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 178 reviews
May 29, 2024
10 ot of 10 would recommend! Kaycie was absolutely wonderful! She was able to meet my every need. She even brought new car and took my trade back with her! She is a wonderful sal Kaycie was absolutely wonderful! She was able to meet my every need. She even brought new car and took my trade back with her! She is a wonderful sales person! More
by stewartsue1971
Helpful May 29, 2024
My purchasing experience was amazing! Thanks to Kaycie I got the truck I needed at a really good price! She did a great job helping me with the whole process. I would absolutely recommen Thanks to Kaycie I got the truck I needed at a really good price! She did a great job helping me with the whole process. I would absolutely recommend her to anyone! More
by stewartsue1971
Employees Worked With
May 28, 2024
Kaycie was phenomenal! She is patient and understanding taking the time to understand what her customers need. She communicatied with me well via email/text prior to meetin She is patient and understanding taking the time to understand what her customers need. She communicatied with me well via email/text prior to meeting but was never pushy. We almost walked away with the gimmicky statement from sales/finance "Well, if you promise your going to buy today" Trying to force someone into purchasing isn't the way to go. Kaycie totally understood that and did a great job recovering the sale. She gave us time and was patient allowing us to make the best decision for us. She is a blessing to work with and a great asset to the dealership. Kaycie earned customers for life! More
by JCL
May 24, 2024
Blake was absolutely AMAZING she never pushed the car, worked with my budget was and was very informative on everything. We had an awesome experience at Honda and I highly recommend Blake to anyone that i worked with my budget was and was very informative on everything. We had an awesome experience at Honda and I highly recommend Blake to anyone that is looking to buy! More
by Petersonchelsey
May 21, 2024
Had a wonderful experience! ! Was not pressured at all!! Everyone worked with us to get the best deal possible. 10/10 would recommend!! ! Was not pressured at all!! Everyone worked with us to get the best deal possible. 10/10 would recommend!! More
by blevins_patrick
Employees Worked With
Verified CustomerMay 11, 2024
Seems to take too long every visit. Went in for oilchange. Also had factory recall for repair on headlamp that I was notified of. Took over 2 hours. Was offered 60k mile package. Which Went in for oilchange. Also had factory recall for repair on headlamp that I was notified of. Took over 2 hours. Was offered 60k mile package. Which seemed pricy and I didn't have another 2 hours to just sit and wait. Will come back when I can drop it off. More
by CB
Employees Worked With
Ron was very nice
May 08, 2024
Shottenkirk is the worst thing that has ever happened to the Honda Dealership in Rome, GA. Their service and providing customer satisfaction leaves much to be desired. They do not make an effort to provide the Honda Dealership in Rome, GA. Their service and providing customer satisfaction leaves much to be desired. They do not make an effort to provide necessary service on cars that are brought to them with a problem that requires immediate attention. Our 2023 Pilot had a rear view mirror that became disconnected and they ordered a part that they said would take one month to be sent and no other measures were taken to try and acquire this part from another dealership NOR did they malt any effort to provide a courtesy car for this time period so that the car would not have to be driven unsafely with no rear view mirror. I have never dealt with an auto dealership that made as little an effort to satisfy a problem with a vehicle that was purchased there and whose long time customer with Rome’s Honda dealership has purchased 2 other Pilots and a CRV and Two Civics. We have never had the service problems that we have experienced with Shottenkirk…..Plus, there is a defect in the second row Captain chair seat that has yet to be resolved over the past year. More
by agvanes
