Shottenkirk Honda of Cartersville

We have dealt with Emily and Angie and both were very helpful and kept us informed about what was going on with the service of our car. helpful and kept us informed about what was going on with the service of our car. More

Tried to get an oil change but service was exceptionally busy with a 2 hour wait. Emily said, if I didn’t mind getting up early, to come back the next day at 7am and I’d get right in. I’m a morning person s busy with a 2 hour wait. Emily said, if I didn’t mind getting up early, to come back the next day at 7am and I’d get right in. I’m a morning person so back I went the next morning, first in line, Chris checked me in and 60 minutes later the car was ready and I was on my way. Chris is personable, professional and thoroughly reviewed all that my car needed, why it was needed and whether or not it was needed immediately or could be postponed to a future date. I highly recommend the service department at Shottenkirk. More

Staff was awesome enjoyed doing business with them! Hannah was the best She went out of her way bringing vehicles for us to look at . Miles was awesome In the financial dept. Hannah was the best She went out of her way bringing vehicles for us to look at . Miles was awesome In the financial dept. More

Purchased a New car, could not even drive it home the same day. It needed a PDI, I called the dealership and the lady I spoke with in the service department said my car would be ready at 11:30, I got the same day. It needed a PDI, I called the dealership and the lady I spoke with in the service department said my car would be ready at 11:30, I got there at 2:30 and they had not even started on my car. I live over an hour away and was late picking my children up from daycare do to the lack of care provided for my first car purchase which they did not give me any incentives on!!!!! The car has 12 miles when I left when I went to pick it Also it up it had over 26 miles on it and they couldn't find the keys. SOMEONE HAD TEST DROVE MY BRAND NEW CAR THAT I HAD PURCHASED!!!!!!!!!!!!!!!! Overall worse buying experience they were quick to sale me a car and once the sale was complete the customer service went out the door. Damien was not thorough and if I did not do my own research on the car and knew this is what I wanted the car would still be on the lot, where it should be with all the scamming, unprofessional and poor customer care I received. 10/10 would NOT recommend!!!!!! After all the xxxx I got a free oil change that I had to ask for because nothing was offered upon my inconvience!!!!!!!!! More

Fast service and always fix the problem. Very friendly customer service . Excellent and quality service. Always call me before making any unscheduled repairs to my vehicle customer service . Excellent and quality service. Always call me before making any unscheduled repairs to my vehicle More

Staff was very friendly & cordial making the buying experience less stressful. Certainly would recommend Shottenkirk when buying a Honda automobile. Thank you Bernie & Carnell. 😊 T experience less stressful. Certainly would recommend Shottenkirk when buying a Honda automobile. Thank you Bernie & Carnell. 😊 T More

Exceptionally Superb dealership that embodies highly professional staff and management. Every dealership member strives to best of their ability to far exceed customer desires and expectations with high professional staff and management. Every dealership member strives to best of their ability to far exceed customer desires and expectations with high quality, friendly demeanor and efficiency. I particularly wish to thank the entire Service and Parts departments for their tireless efforts, efficiency and dedication in meeting my demanding requirements. I fully endorse Shottenkirk Honda of Cartersville GA and highly recommend this dealership to any prospective clients. More

I had a great experience this past Saturday at Shottenkirk Honda of Cartersville for a routine service of my Honda Passport. My service rep was John Heaton and I appreciate everything he did to ma Shottenkirk Honda of Cartersville for a routine service of my Honda Passport. My service rep was John Heaton and I appreciate everything he did to make sure I was satisfied with their service. I will recommend Shottenkirk to my friends. More

I could not be happier with the service I received at my most recent visit. Chris really took great care of me and set a really good example of what great service looks like! most recent visit. Chris really took great care of me and set a really good example of what great service looks like! More

I just purchased my 5th vehicle from Shottenkirk Honda and it's always a pleasure doing business with them. Tori, Nick and Darian were great! My experience with Keri in the Service Dept was also great, and it's always a pleasure doing business with them. Tori, Nick and Darian were great! My experience with Keri in the Service Dept was also great, she was knowledgeable and friendly. More