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Shottenkirk Hyundai Rome

Rome, GA

Overview
Employees
Reviews
Vehicles
4.5
418 Reviews
Welcome to Shottenkirk Hyundai Rome! We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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965 Veterans Memorial Hwy NE

Rome, GA

30161

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Showing 418 reviews

September 01, 2023

Staff courteous. Resolved issue after recall repair in a timely manner. Clean facilities and shuttle service. More

by DIESHYLLEWIGGINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kay
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Sep 06, 2023 -

Shottenkirk Hyundai Rome responded

DIESHYLLEWIGGINS, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 01, 2023

Rust the service advisor is grade a xxxxxxxx all he do is lie an he do not do as he say More

by nichellsims1996
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Russ Barlow
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 01, 2023 -

nichellsims1996 responded

Russ is horrible I would not recommend him for Nothing at all I mean nothing!! He lies badly

September 01, 2023

Awesome service dept everyone I know comes here and you should too. See they guys at Shottenkirk. More

by Hb23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan McFall, David Kay, Cheryl Cooper, Chris Holmstrom
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Sep 06, 2023 -

Shottenkirk Hyundai Rome responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

August 31, 2023

This is my second time at your dealership. You shop has the quickest availability to check vehicles. My car’s check engine light was on on both occasions but I was charged two different prices More

by RYANC73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Kay
Report | Print
Sep 03, 2023 -

Shottenkirk Hyundai Rome responded

On behalf of our dealership, we would like to apologize that you were not totally satisfied with your visit with us. We strive to ensure an excellent experience and since we did not provide this in your case, we want to make things right. We would appreciate the opportunity to hear more about what happened and take steps to resolve this situation. Please contact us at 706-928-0640 at your convenience.

August 30, 2023

I called with a need and they were able to see me immediately. They replaced my headlight bulbs before a long road trip I appreciate their quick response and service More

by jwilliams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kay
Report | Print
Aug 30, 2023 -

jwilliams responded

I called with a need and they were able to see me immediately. They replaced my headlight bulbs before a long road trip I appreciate their quick response and service

Aug 31, 2023 -

Shottenkirk Hyundai Rome responded

Thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Hyundai Rome!

August 30, 2023

Jay was friendly very helpful and very knowledgeable! I had multiple questions and Jay knew all the answers! Thanks Jay 😊 More

by akbowman2001
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jay Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 30, 2023 -

akbowman2001 responded

I will be back to get a vehicle from Jay for my son when he finishes drivers education! Thanks again Jay

Aug 30, 2023 -

Shottenkirk Hyundai Rome responded

Thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Hyundai Rome!

August 30, 2023

Service was simple and easy. I was in and out in 45 min for oil change and tire rotation 👍🏻👍🏻 More

by jms7385
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn’t catch anyone’s name
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Aug 31, 2023 -

Shottenkirk Hyundai Rome responded

Thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Hyundai Rome!

August 29, 2023

Trevor was great and very helpful. He answered all my questions went above and beyond when I was concerned with a sound. We were able to get another accord even though it was a new tra More

by Angelica.fraley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cassie, Trevor Quinn
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Aug 30, 2023 -

Shottenkirk Hyundai Rome responded

Thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Hyundai Rome!

August 28, 2023

Found a car I liked online and they made it easy to buy. I made an appointment and they were ready for me when I arrived. More

by mbracewell
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cody Davis, Heath Bearden, Cassie Hardin
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Aug 30, 2023 -

Shottenkirk Hyundai Rome responded

Thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Hyundai Rome!

August 28, 2023

Trevor was very professional and very knowledgeable with my concerns/questions. Highly recommended for your next vehicle purchase! More

by fabiola.botello20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trevor Quinn
Report | Print
Aug 30, 2023 -

Shottenkirk Hyundai Rome responded

Thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Hyundai Rome!

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