Russ Barlow
Russ Barlow at Shottenkirk Hyundai Rome

Russ Barlow

Service Advisor

Shottenkirk Hyundai Rome

965 Veterans Memorial Hwy NE
Rome, GA 30161

4.6
63 Reviews
4.6

63 Reviews

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63 Reviews of Russ Barlow

May 05, 2024

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Fast, knowledge, kind. ..we will definitely be back to get our Kona serviced! Thank you! More

by mrsamandalee15
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: David Kay

May 01, 2024

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The workers at this location are very kind. Service was excellent. And they had me out of there in no time. More

by Juana
Service Price Transparency
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Recommend Dealer
Yes
May 02, 2024

Shottenkirk Hyundai Rome responded

Juana, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

April 30, 2024

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Brought my new Hyundai Tucson in for a service check and was treated very nice and got the service done quickly. More

by ANNA AVANS
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Recommend Dealer
Yes

Other Employees Tagged: Kam Hill

May 01, 2024

Shottenkirk Hyundai Rome responded

ANNA, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

April 29, 2024

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Ron & Jonah were great . .really took this time to help...my camper pulled behind my Santa Cruz broke...they don't work on campers normally but did today More

by WHITESNAKE62
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Recommend Dealer
Yes
Apr 29, 2024

Shottenkirk Hyundai Rome responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Hyundai Rome. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

April 27, 2024

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A service person told me I had warranty on my car. I brought it in for service they charged me 378 and told me I did not have warranty. I will never come here again. More

by Juliedodd24
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: David Kay

Apr 29, 2024

Shottenkirk Hyundai Rome responded

Julie, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 706-928-0643 and ask for one of our managers.

April 26, 2024

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Very attentive, friendly,kept me informed on what I needed done, and I appreciate that. More

by ESTUBBSJAYBIRD
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: David Kay, Kaleb Buck, Kam Hill, Glen Johnston , Ron Davis, and Jamie, Did a five Star Job.

Apr 29, 2024

Shottenkirk Hyundai Rome responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Hyundai Rome in the future!

April 25, 2024

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They were very friendly,knowledgeable,and courteous. I was there for my 24,000 mile service. It did not take very long and I was on my way. More

by SarahCargle55
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Kay

Apr 26, 2024

Shottenkirk Hyundai Rome responded

Sarah, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

April 22, 2024

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Yes yall do a very good job . Keep up the good work you ask do. Thanks More

by BUTLEREM89
Service Price Transparency
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Recommend Dealer
Yes
Apr 24, 2024

Shottenkirk Hyundai Rome responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Hyundai Rome!

April 19, 2024

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Service on my car was handled in a friendly, professional manner and completed in good time. I also appreciated the effort made to keep the interior clean. More

by KKEMPER330
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Apr 21, 2024

Shottenkirk Hyundai Rome responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

April 13, 2024

Dealership Rating
Employee Rating

Professional and quick to take care of the car. Price was fair, as advertised, and competitive with other local stores. The advisors greeted me, asked questions, and explained everything clearly. W More

by hale
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Apr 15, 2024

Shottenkirk Hyundai Rome responded

hale, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Hyundai Rome!

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