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Shottenkirk Kia of Quincy - Service Center

Quincy, IL

4.8
253 Reviews

253 Reviews of Shottenkirk Kia of Quincy - Service Center

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September 07, 2024

Very friendly and very helpful when I have a question. We have bought 4 Sorentos and have always been happy with the service dept More

by HUSTON32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Job, Brooke Little
Report | Print
Sep 09, 2024 -

Shottenkirk Kia of Quincy responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Kia of Quincy!

September 04, 2024

Jesse did a great job. He moved my appointment to accommodate my schedule. Work was performed quickly and of high quality More

by stevemeckes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Job
Report | Print
Sep 05, 2024 -

Shottenkirk Kia of Quincy responded

Steve, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Kia of Quincy. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

September 01, 2024

Friendly, kind, honest, helpful. He always informs me if everything and makes sure I understand and are comfortable. Amazing customer service!! More

by DENASON59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Job
Report | Print
Sep 04, 2024 -

Shottenkirk Kia of Quincy responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Kia of Quincy!

August 29, 2024

Jesse is always polite and welcoming. I appreciate the multi-point inspection and letting me know what maintenance is coming up for my vehicle. More

by KARA59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Job, Brooke Little
Report | Print
Sep 05, 2024 -

Shottenkirk Kia of Quincy responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Kia of Quincy. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

August 28, 2024

Service department is an outstanding department,always does exceptional warranty work and makes sure to address any concerns with our carnival.we would not hesitate to continue to have them service it.Bro More

by DAVEBONNIE62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Job, Brooke Little
Report | Print
Aug 28, 2024 -

Shottenkirk Kia of Quincy responded

DAVE, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Kia of Quincy. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

August 28, 2024

Fantastic place! They care about your need, Ask for Michael Ferguson, he’s the best! I’ve used him for my last two cars and wouldn’t go anywhere else 💯😎 More

by JOEY-FERGUSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 29, 2024 -

Shottenkirk Kia of Quincy responded

JOEY, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Kia of Quincy. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

August 23, 2024

Jesse works closely with you as a client to ensure scheduling will work for your needs and will go over the Service that is needed and he will answer any questions!! Jesse is very knowledgeable! He wo More

by EVIE37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Job, Brooke Little
Report | Print
Aug 23, 2024 -

Shottenkirk Kia of Quincy responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Kia of Quincy. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

August 13, 2024

everything was great as always. they do a great job . you can tell they care about their customers. More

by HIBBERT.JEFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Job, Brooke Little
Report | Print
Aug 14, 2024 -

Shottenkirk Kia of Quincy responded

JEFF, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Kia of Quincy!

August 04, 2024

Completed the work in a very timely manner. Also took the time to explain to me what exactly they did and how the anti-theft part works. More

by SSTINNET65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Job, Brooke Little
Report | Print
Aug 13, 2024 -

Shottenkirk Kia of Quincy responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Kia of Quincy!

August 04, 2024

Very accommodating to my schedule,excellent customer service and informed me of upcoming sales for services More

by mdragecarter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike shuttle driver , Jesse Job, Brooke Little
Report | Print
Aug 13, 2024 -

Shottenkirk Kia of Quincy responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Kia of Quincy!

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