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Shottenkirk Nissan Rome - Service Center

Rome, GA

4.6
270 Reviews

270 Reviews of Shottenkirk Nissan Rome - Service Center

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June 15, 2024

I don’t like writing out reviews. I give you my score and that should suffice More

by ANNARNOLD53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Chachua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Duvall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Miranda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
June 12, 2024

Staff is very good and helps all they can. Very good experience. I will go back… More

by FARRAH1020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Duvall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : It was a lady
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Jun 13, 2024 -

Shottenkirk Nissan Rome responded

FARRAH, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Nissan Rome!

Helpful
June 12, 2024

The staff was so pleasant! I was greeted immediately. The wait was not long at all. Very satisfied with my experience. More

by PAMELALHASTINGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Duvall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2024 -

Shottenkirk Nissan Rome responded

PAMELA, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Nissan Rome in the future!

Helpful
June 10, 2024

Great service,friendly staff. I love that i cab keep track of my service. Always in and out quickly. More

by DJARRETT08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie Blake
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2024 -

Shottenkirk Nissan Rome responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Rome!

Helpful
June 09, 2024

I did not even purchase my current vehicle from Heritage/Shottenkirk but the service has always been very good and I prefer this location to my vehicles brand dealer in town. More

by THORNTON-DEVON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie Blake
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2024 -

Shottenkirk Nissan Rome responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

Helpful
June 08, 2024

I like that they are usually able to get me in quickly for service when I call. I reported two chips on hood paint, and it was automatically called rock chips. No dents are present. Rocks have not hit my More

by JJWOOD2974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not no their name.
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Jun 12, 2024 -

Shottenkirk Nissan Rome responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Rome!

Helpful
June 06, 2024

Pre appointment made and honored. Very professional and personable interactions. Knowledgeable service writer that was extremely gracious. More

by Straydog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
another gentleman not named in service department
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Jun 07, 2024 -

Shottenkirk Nissan Rome responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Rome!

Helpful
June 06, 2024

I wasn’t satisfied with my service. I two months I have replaced two batteries. More

by TAYGRIMES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Duvall
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2024 -

Shottenkirk Nissan Rome responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Nissan Rome

Helpful
June 05, 2024

SIMPLE QUICK AND VERU UNFORMATIVE OF WHAT NEEDED TO BE DONE. THE SERVICE WAS IMPECCABLE. More

by LAJACINTHCURRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KEVIN GOMEZ
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Jun 06, 2024 -

Shottenkirk Nissan Rome responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Rome!

Helpful
June 05, 2024

Sarah Kate was awesome, what we wanted and in good time. Good job Sarah Kate More

by WSFLORES1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah K
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Jun 06, 2024 -

Shottenkirk Nissan Rome responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Nissan Rome!

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