Shottenkirk Ford Lincoln Kia Chrysler Dodge Ram Jeep - Service Center

Unfortunatetly I brought my vehicle in for an oil change and tire rotation. After a 1 1/2 hour wait my vehicle was finally done left and less than 2 blocks from the dealership my drivers side rear tire fell and tire rotation. After a 1 1/2 hour wait my vehicle was finally done left and less than 2 blocks from the dealership my drivers side rear tire fell off and the dealership was calling me to tell me my vehicle was leaking oil. so it turned out that the lug nuts on that tire were never tightened and the oil filter wasn't either. However the dealership took all the responsibility to make all the mechanical and body repairs necessary. More

I have always been pleased when purchasing, financing, and servicing my vehicle at Shottenkirk of West Burlington, IA. and servicing my vehicle at Shottenkirk of West Burlington, IA. More

Friendly ,courteous people. Sales staff are very attentive and eager to assist whenever asked. The staff in service and parts have been awesome to deal with. The waiting area is Sales staff are very attentive and eager to assist whenever asked. The staff in service and parts have been awesome to deal with. The waiting area is always clean and always fresh coffee while waiting. Service always ask if I need a ride or not. My wife is currently on her 3rd Kia and I am enjoying my 4th Kia. The dealership personnel at Shottenkirk and the awesome Kia value is why we have purchased 7 Kia vehicles. More

I am feed up with the hassle of the recalland waiting a year and second purchase to only to have a recall on it 3 months after buying a second new truck . This more against Ford than the Dealership year and second purchase to only to have a recall on it 3 months after buying a second new truck . This more against Ford than the Dealership More

They did everything we needed for the car. Thank you again! Renee and Brian Japsen in Burlington Thank you again! Renee and Brian Japsen in Burlington More

This is a very good dealership. I always get great service there. I wouldn't take my Ford anywhere else to get a work done. I always get great service there. I wouldn't take my Ford anywhere else to get a work done. More

Excellent service! Staff went out of their way to explain what was going to be done, and answer questions about my needed repairs. Will be back…highly recommend. Staff went out of their way to explain what was going to be done, and answer questions about my needed repairs. Will be back…highly recommend. More

They had excellent service, easy scheduling, comfortable waiting area, and met my service time goals. waiting area, and met my service time goals. More

Courteous staff, fast service. They found out the problem very quickly and got me back on the road quickly. They found out the problem very quickly and got me back on the road quickly. More

Keith was very professional and assisted me every step of the way. Would buy from him again. the way. Would buy from him again. More