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Shottenkirk Ford Lincoln Kia Chrysler Dodge Ram Jeep - Service Center

West Burlington, IA

4.5
200 Reviews

200 Reviews of Shottenkirk Ford Lincoln Kia Chrysler Dodge Ram Jeep - Service Center

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July 23, 2025

The staff was friendly, and explained what they did in great detail. The team also worked quickly to get me on my way. More

by jaydentbowen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Heater
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 24, 2025 -

Shottenkirk Superstore responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

July 23, 2025

Always Friendly People & They Will Loan A Car While Yours Is Being Serviced That Day More

by joyce_crowell1125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke Newlan
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Jul 24, 2025 -

Shottenkirk Superstore responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Superstore!

July 16, 2025

Excellent service. Matt does a great job! Shottenkirk does a good job of keeping records! More

by doug.mcpherson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Weir
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 23, 2025 -

Shottenkirk Superstore responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Superstore!

July 15, 2025

Quick courteous professional commicated effectively over all satisfied appointments for oil is better than just dropping in More

by Tamehog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oil change scheduler
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Jul 23, 2025 -

Shottenkirk Superstore responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

July 11, 2025

We were happy w/service. It took quite a bit longer than they told me More

by bbbooks1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 23, 2025 -

Shottenkirk Superstore responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Superstore in the future!

July 04, 2025

When there were 2 tire changes ahead of me, they offered calling me when they were almost complete instrad of waiting. Gave me more time to run a few more errands before picking up the kids. More

by brianplath1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 06, 2025 -

Shottenkirk Superstore responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

July 01, 2025

Service department was very helpful in scheduling my appointment gave me a loaner car got it done quicker than they said they would More

by dterrell519
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 06, 2025 -

Shottenkirk Superstore responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

June 30, 2025

It's always nice and clean and they told me I needed a filter and I said I just put one on last oil change and they explained it was an air cabin filter which I had no idea existed and they explained to m More

by burkettboothe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 06, 2025 -

Shottenkirk Superstore responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

June 30, 2025

I had a dead battery drove in and they got me right in and replaced my battery and I was back on the road in about 20 minutes great service and professional employees More

by gwdouglas18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 06, 2025 -

Shottenkirk Superstore responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

June 26, 2025

West Burlington Shottenkirk Kia addressed the issues with my Sorento in a very timely manner. I am quite satisfied with their work and customer service. More

by April G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Heater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 26, 2025 -

Shottenkirk Superstore responded

April, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Superstore!

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