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Shottenkirk Toyota Granbury

Granbury, TX

Overview
Employees
Reviews
Vehicles
4.5
3,106 Reviews
Toyota Dealership In Granbury Near Fort Worth, TX Shop Shottenkirk Toyota of Granbury Today Are you searching for an affordable new or used Toyota near Fort Worth, Texas? If so, you'll find the competitive offers you're looking for at Shottenkirk Toyota of Granbury! We proudly help local Texas drivers locate the precise Toyota that suits their needs, so whether you're after a sleek new Toyota Camry sedan or a powerful Tacoma or Tundra pickup truck, you'll find it here at our new and used car dealership. You can begin researching your next new Toyota right here on our website. Our Toyota dealership proudly offers competitive rates near Fort Worth, TX, that make driving a new Toyota possible. So visit us in Granbury, TX or give us a call at 817-776-5244 today! Why Buy & Service Here? When you're looking for extra value and perks, turn to our dealership in Granbury that's home to Shottenkirk Customer Care, which offers driving peace of mind thanks to powertrain coverage, key replacement, dent and ding repair, windshield repair and an array of other valuable services. We welcome local drivers to visit our service center for Toyota Express Maintenance, where our service is always fast and coffee and Wi-Fi access while you wait are always free!
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5100 U.S. 377

Granbury, TX

76049

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Showing 3,106 reviews

July 30, 2025

Love Shottenkirk, they work with me and alway get me my number and a low payment. More

by rflop70
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
CARI SIMPSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
GARLAND ROBINSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
BARRY SCHWERDT JR
5.0
This rating includes all reviews, with more weight given to recent reviews.
ALEX RODRIGUEZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
TYLER AKINS
5.0
This rating includes all reviews, with more weight given to recent reviews.
BROOKE PIERCE
5.0
This rating includes all reviews, with more weight given to recent reviews.
MORIAH LENNINGTON
5.0
This rating includes all reviews, with more weight given to recent reviews.
HEATHER COPELAND
5.0
This rating includes all reviews, with more weight given to recent reviews.
JESSE DUCKWORTH
5.0
This rating includes all reviews, with more weight given to recent reviews.
BRIAN COOPER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew
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Jul 31, 2025 -

Shottenkirk Toyota Granbury responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Toyota Granbury!

July 28, 2025

Excellent service all around. Matt was great and the rest of the staff took care of me More

by rflop70
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
BARRY SCHWERDT JR
5.0
This rating includes all reviews, with more weight given to recent reviews.
TYLER AKINS
5.0
This rating includes all reviews, with more weight given to recent reviews.
JESSE DUCKWORTH
5.0
This rating includes all reviews, with more weight given to recent reviews.
BRIAN COOPER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew
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Jul 29, 2025 -

Shottenkirk Toyota Granbury responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

July 23, 2025

Do your homework on this dealership. Reviews are horrific after the sale. They sold me a vehicle with tinted windows but said I’d need to bring it back for tinting. When I came back they More

by Jreyno74
Recommend Dealer
No
Employees Worked With
KEITH VALLEY
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 23, 2025 -

Shottenkirk Toyota Granbury responded

Mr. Reynolds, we’re sorry to hear you’re still upset regarding your purchase from 7 months ago. We understand how important it is to feel confident in what you purchased, and we’ve taken the time to thoroughly review the matter to ensure accuracy and fairness. To clarify, window tint was not included in your purchase, nor was it added as an additional item in the finance documents (proof in scanned images that we have shown you). If any product or service were to be delivered after the sale, it would have been clearly documented on a signed “We Owe” form. In your case, that form indicates that nothing was owed, and you acknowledged this with your signature at the time of purchase. Your review is misinformation, and only trying to hurt the reputation of our Dealership. Additionally, even if something had been owed, the disclaimer on the form clearly states that any owed items must be addressed within 30 days of purchase. Unfortunately, more than 7 months have passed. That said, we do appreciate your business and have made a good-faith offer to provide window tint at our employee cost in an effort to resolve this misunderstanding. If you’d like to reconsider that offer, we’d be happy to assist—just reach out to us directly.

Jul 23, 2025 -

Jreyno74 responded

I left my car at your dealership after purchase so you could tint the windows per the sales associate instructions. Your service department called me the next day and told me they could not get to it before the weekend and that I could come and pick up the vehicle and bring it back at a different time for the tinting. I do not care about the tinting any longer but your sales associate made a mistake when he told me tint was included. Instead of acknowledging his mistake you are continuously suggesting I’m trying to scam you out of a free window tint which is probably a few hundred dollars. I was the only one present at the sale and these are the facts. You don’t have to like them or believe them to be the facts but the facts they remain. I have no ill intent but other customers need to be warned that promises may be made that will not be kept. It is not the tinting that will keep me from being a customer but the continual suggestion that I am trying to scam you out of a free tint as a consequence of a mistake on the part of your sales associate. At best this is a communication failure. At worst this is a pattern of deception. Your 1.5 star rating on Yelp would suggest the latter.

July 02, 2025

Salesmen were outstanding. Could not have asked for more helpful personal. Will be back to your dealership for next vehicle needed by family More

by Lfdw.2011
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
BARRY SCHWERDT JR
5.0
This rating includes all reviews, with more weight given to recent reviews.
TYLER AKINS
5.0
This rating includes all reviews, with more weight given to recent reviews.
HUNTER DENNIS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Logan Morgan I was his first sale
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Jul 06, 2025 -

Shottenkirk Toyota Granbury responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Granbury!

July 02, 2025

I had a very positive experience at Shottenkirk buying my vehicle. I would definitely recommend the dealership and even more so recommend my salesman, Osmin. More

by alexusmechelle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
OSMIN REYES
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 06, 2025 -

Shottenkirk Toyota Granbury responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Granbury!

June 04, 2025

Very professional people and always works with you if need answers for problems. Always friendly and helpful. More

by mrodenkirk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MORIAH LENNINGTON
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2025 -

Shottenkirk Toyota Granbury responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota Granbury!

June 03, 2025

As always they did a TREMENDOUS job … they truly are the best TOYOTA dealership around … we have owned TOYOTA vehicles for over 30 years and have always serviced them at a dealership and they are superb! More

by Esego
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ALEX RODRIGUEZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
EFRAIN ELI RODRIGUEZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2025 -

Shottenkirk Toyota Granbury responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota Granbury!

May 31, 2025

Eli with Shottenkirk service in team are all very professional and helpful. No wait necessary! Great team! More

by margiewood07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CARI SIMPSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
GARLAND ROBINSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
ALEX RODRIGUEZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
BROOKE PIERCE
5.0
This rating includes all reviews, with more weight given to recent reviews.
MORIAH LENNINGTON
5.0
This rating includes all reviews, with more weight given to recent reviews.
EFRAIN ELI RODRIGUEZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
HEATHER COPELAND
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Bone
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Jun 03, 2025 -

Shottenkirk Toyota Granbury responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

May 29, 2025

Thankful for a smooth process to purchase our vehicle after a traumatic experience. And for staff and managers who cared. More

by TLNUNN87
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamaal, Alan, Derrick
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Jun 03, 2025 -

Shottenkirk Toyota Granbury responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Granbury!

May 22, 2025

Although the sales guy was friendly he came across as unprofessional. In part due to his lack of knowledge/concern to have us prepared to finish the car sale. Even with a day and a half's notice the ve More

by newguy1354
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Hayden
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May 23, 2025 -

Shottenkirk Toyota Granbury responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 817-765-1020 and ask for one of our managers.

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