Showcase Chevrolet

If you're looking for service for your ride in Orange County/Los Angeles, please give Showcase Chevrolet a call. They have a great website at: http://www.showcasechevrolet.net/. I was extremely satisfie County/Los Angeles, please give Showcase Chevrolet a call. They have a great website at: http://www.showcasechevrolet.net/. I was extremely satisfied with everything about their operation. I took my 2004 Corvette Z06 CE in for service based on recommendations I found on Corvette web sites and based on the fact that my daughter recently purchased a new Tahoe from the same dealership. I wasn't disappointed. My car has 3k miles, is kept covered in the garage, and still has the new car smell. Essentially, it's still a new car and I intend to keep it that way. Showcase returned my car in pristine condition and looking as good as it did going in. Alvin/Steve (service reps) have excellent communication skills. They kept in touch about the status of my car and took the time to answer all my questions, especially since I took it in the day the dealer warranty was to run out. I wanted everything checked and rechecked to make sure there were no warranty items that would be overlooked and where the cost would come out of my pocket if I had to fix them in the future. The maintenance required at this time was called Maintenance II(oil change/inspection) and adjusting the handbrake. Also, GM had a free air filter parts/installation that was included due to the recent fires in Souther California. It was much appreciated because there was so much ash in the air for so many days. In addition, based on my readings of Corvette web sites, it was recommended that the brake fluid be changed every two years. Alvin had my brake fluid tested and it was determined that it contained no air bubbles and looked to be in fine condition. This fact was documented on my paperwork and initialed by Alvin. There was not charge for their testing and I saved close to $100. While I was waiting for my car, I also spoke with the finance manager (sorry, can't remember her name) who took her time to explain the different options available regarding extended warranties. When I was checking out, I received a $10 off gift card which was partially applied to my initial service and the remainder to be applied to my next service. The cashier/receptionist was also very friendly and helpful (sorry, can't remember her name). Even the showroom salesman was cordial since I was checking out the seats of a new Corvette to see how they compared to my 2004. While I didn't meet him, the service manager, Mr. Pattison, should be recognized for running such a fine shop. More

This dealer has very competitive prices, but their customer service and accuracy of work is horrendous. They didn't show me how to operate anything in my Tahoe, forgot to give me my floormats, was mi customer service and accuracy of work is horrendous. They didn't show me how to operate anything in my Tahoe, forgot to give me my floormats, was missing the Cargo Package that was included on the vehicle, and promised me that the car would be detailed and full of gas when I picked up the vehicle (obviously, it was not, and it had water spots all over the vehicle with a quarter tank of gas). I had also requested the emblems and molding were taken off the vehicle and the salesman promising that it would be done, I came to pickup the vehicle and it was of course not completed. After some criticism of the workmanship, the sales manager had the audacity to call me a "pain in the xxx". I am appalled by their behavior and would not recommend anyone to purchase a vehicle from there, unless they care to have poor customer service with bad attitudes. More