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Sierra Honda - Service Center

Monrovia, CA

4.8
1,177 Reviews

1,177 Reviews of Sierra Honda - Service Center

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September 01, 2025

Problem solving after an accident with the right front tire and a high curb is both unexpected and unsettling. Glad Sierra Honda and our long time agent Kevin Eng jumped right in to help us with the repl More

by stacyleighbradshaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2025

The service I received was very professional and courteous. I have owned 5 Hondas and Kevin has always been the person I go to. If he's not there I wait until he's back at work.Kevin is the best and More

by preston.alton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2025

Amazing service experience here at Sierra Honda with Billy Tam. He’s very informative and do not pressure me to performing services I don’t need. More

by steffani.healy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Tam
August 31, 2025

I always have a good experience when I go to Sierra Honda and the man I always see is always Kevin. He is great and gets me in and out quickly More

by ASPETMINASIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2025

They couldn't find anything wrong with my car, so waived my fees as recompense. More

by caroline.han
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2025

I’m extremely happy i choose Monrovia Sierra Honda to service my car. Kevin Eng, my service advisor communicated with me through out my vehicle service. Kevin was transparent, professional, efficient & c More

by JD32UNO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2025 -

Sierra Honda responded

Thanks for stopping by to share your 5-star review of Kevin! We're glad he addressed your vehicle's service process with plenty of communication. Please don't hesitate to reach out when we can help you again.

August 29, 2025

I had an excellent experience working with Kevin Eng at Honda of Monrovia. He was professional, attentive, and knowledgeable throughout the process. Kevin took the time to clearly explain my options and en More

by arnold C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2025 -

Sierra Honda responded

Arnold, thank you for letting us know how pleased you were with Kevin's exceptional service. It is our pleasure to make your service visits valuable and convenient. We wish you the safest of travels until we may assist you again.

August 29, 2025

Billy was very through and made me felt taken care of. Thank you very much More

by rebel4life57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy
Aug 29, 2025 -

Sierra Honda responded

Nothing means more to us than your complete satisfaction, so we're happy Billy handled your visit with great care and communication. We hope to ensure the same circumstances at your next appointment.

August 28, 2025

Excellent service and knowledgeable service advisor. Very professional, will visit visit Kevin again when my maintenance light goes off in the future. More

by Cheap Chips
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2025 -

Sierra Honda responded

We're happy Kevin's expertise helped you have a very positive experience at Sierra Honda. Thank you so much for your excellent feedback. Safe travels until we can be of service to you again!

August 27, 2025

Kevin is the best one I’ve met so far. He is very professional, knowledgeable, efficient , and he puts customers interests at his heart. So grateful to have him to help me. Will definitely More

by YNL5683
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2025 -

Sierra Honda responded

Excellent! Thank you for your trust in our service team. We're happy Kevin provided you with an engaging and informative visit. Please don't hesitate to give us a call the next time we may assist you.

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