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Sierra Honda - Service Center

Monrovia, CA

4.9
294 Reviews
Call Service Center (626) 879-2934

294 Reviews of Sierra Honda - Service Center

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May 16, 2024

I’ve been bringing my car here for years and Kevin and company have always been super courteous and professional. Exceptional service. More

by MUSETTEC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2024 -

Sierra Honda responded

Thank you for honoring us with your patronage over the years. We're so pleased Kevin and our team continue to serve you well. Get in touch the next time we may be of assistance. We're here for you!

Helpful
May 15, 2024

Billy Tam was very professional and helpful in explanation of my car needs. He is always a pleasure to deal with when I bring my car in for service. More

by pattisweet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Tam
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May 16, 2024 -

Sierra Honda responded

Thank you for telling us why you like working with Billy! Your satisfaction means the world to us, and we're pleased he continues to be a reliable resource for your service needs. We look forward to ensuring more high quality service at your next appointment!

Helpful
May 15, 2024

Quick and easy to schedule appointment. The wait was short. Billy was thorough, friendly and knowledgeable! More

by LISAVERNI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Tam
Report | Print
May 16, 2024 -

Sierra Honda responded

Thank you for telling us the highlights of your service visit with Billy! It is always our pleasure to ensure convenience and value when you place your trust in our team. We look forward to serving you again!

Helpful
May 15, 2024

My service advisor Kevin Eng was very helpful. He was very professional and kept me updated with the services. More

by chriswu88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2024 -

Sierra Honda responded

Thanks for the fantastic review of Kevin! Kevin is the consummate advocate for our guests, and we're pleased he took exceptional care of you and your vehicle at this visit. Thank you for continuing to choose Sierra Honda.

Helpful
May 15, 2024

Excellent customer service. Very knowledgeable. Very efficient. Honda tech Kevin Eng was very helpful and patient with my questions. More

by TSPMASTERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2024 -

Sierra Honda responded

Thank you for your trust in our service team! We're happy Kevin provided you with a thorough and informative visit. Please don't hesitate to give us a call the next time we may assist you. It's always our pleasure!

Helpful
May 15, 2024

Yes so has always been super professional and friendly when I need to take my car in. Thank you More

by Anetrodri210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessi
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May 16, 2024 -

Sierra Honda responded

Thanks for the 5-star review! We're thrilled you always enjoy working with Yessi and the Sierra Honda team for your automotive needs. We hope to be of service to you for many more years to come!

Helpful
May 15, 2024

Great customer service was givenI was very pleased. Will come to sirrea honda again. Again More

by CHERIEMCD78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessir
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May 16, 2024 -

Sierra Honda responded

Thanks for letting us know our service team did a great job! Making your service visits convenient and thorough are our top priorities. We hope to do the same at your next visit!

Helpful
May 14, 2024

Over all very satisfied with the detail to care and urgency of my Honda Civics service needs. Appreciated the line of communication for service status. Christopher Williams in the parts department wa More

by HOMEBRAD96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Williams, Parts Department
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May 14, 2024 -

Sierra Honda responded

That's great to hear! We're always striving to give our customers the best experience possible. Thanks for letting us know Christopher and the Sierra Honda team are succeeding at that!

Helpful
May 14, 2024

Kevin was great. My car was finished earlier than expected. He kept me updated with the car service. More

by inasg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 14, 2024 -

Sierra Honda responded

Thanks for taking the time to review your service experience! We're happy Kevin handled your visit with great care and got you safely back on the road in a timely manner. We hope you'll continue to choose Sierra Honda for all your automotive needs!

Helpful
May 13, 2024

I had the injection service last year and this year they recommend the injection service again. I didn't realize I had it done last year till I got home to find out I don't have to do it again for such shor More

by FORTUNEGRACE88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rober
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Helpful
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