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Silko Honda

Silko Honda

1580 New State Highway
Raynham, Massachusetts 02767


(508) 880-5500

Manufacturer: Honda

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  • Customer Service:

    4.7
  • Quality of Work:

    4.9
  • Friendliness:

    4.8
  • Overall Experience:

    4.7
  • Pricing:

    4.6

24-Month Rating

based on 73 reviews

4.7

4.7 out of 5

159 lifetime reviews

Silko Honda

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Certified: Silko Honda

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Silko Honda has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Silko Honda

Silko Honda is the oldest Honda dealer in New England. We've been a proud seller of Honda automobiles since 1972. We are also a family owned and operated business.

We are the only dealer in the area that can offer you an exclusive Lifetime Warranty that provides you powertrain coverage on your vehicle for as long as you own your vehicle. And guess what? IT'S FREE!

We're located just off of RTE 24 on RTE 44 in Raynham. Come see why so many people are electing to GO SILKO!!

Our Location

Sales/Showroom

Monday: 9:00 AM - 8:00 PM

Tuesday: 9:00 AM - 8:00 PM

Wednesday: 9:00 AM - 8:00 PM

Thursday: 9:00 AM - 8:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: 9:00 AM - 6:00 PM

Sunday: 11:00 AM - 5:00 PM


Service

Monday: 7:30 AM - 8:00 PM

Tuesday: 7:30 AM - 8:00 PM

Wednesday: 7:30 AM - 8:00 PM

Thursday: 7:30 AM - 8:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 7:30 AM - 5:00 PM

Sunday: Closed


Parts

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 5:00 PM

Sunday: Closed


Our Amenities

Automated Car Wash Free WiFi
Cable TV Instant Financing
Children's Play Room Parts Store
Customer Lounge Area Rental Car Service Onsite
Drive-In Service Television
Express Service Vending Machines
Free Coffee

cricar01
5/18/2013 8:18:40 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Michael JohnsonMichael Johnson
James VeneziaJames Venezia
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Silko Honda:

We had a great unpressured time buying a new car we have ever had. Smiles and great sense of humor provided a wonderful buying experience.

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jmelahouris
5/14/2013 2:57:18 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Bill MelahourisBill Melahouris
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Silko Honda:

Great experience. Always friendly and helpful. Quick. Handled everything for me including registration, plates, car insurance. No waiting around. Great atmosphere. Highly recommend. Ask for Bill Melahouris!

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ferguson401
4/26/2013 2:13:00 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Maria CarvalhoMaria Carvalho
Christopher CaseyChristopher Casey
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Silko Honda:

I was looking for a car with great gas mileage as I live in Providence, RI and will be driving about 18k miles over the next 18 months for massage school in Newport, RI. Christopher Casey came up to myself and my father at Silko and was very laid back. I had a car in mind to test drive that I had found on cars.com, a 2011 Honda Insight. We took it for a spin and then talked dollars. He was very transparent with us that the vehicle was bought from an auction and that Silko put money into the car to get it up to "certified" status and also showed that on Kelley Blue Book the same car was going for $15k and Silko was selling it for $13k. He was a no-pressure salesman and was really laid back answering all my questions and crunching numbers and trying to work with me. I had a lot to think about so I left and came back on Saturday with my fiance. Chris let us take the car for another spin. I decided to go with the car and then went to see Maria in the finance office. She was great. Very lighthearted, got us laughing and explained the warranties and tried to get me to finance through the bank Silko was working with but I think that is standard because these 2 things are the things that bring dealerships money. I declined and went with my own bank in RI. I closed on my loan at AAA in RI on Monday and Chris drove the car down from Raynham to Providence on Tuesday. EXCELLENT customer service, I cannot say enough good things about Silko and its employees.

Buying a car can be a stressful process with some car dealerships but if you choose Silko and Chris Casey, this experience can be laid back and relaxed with no pressure.

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tdigiano
4/17/2013 4:09:02 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Christopher CaseyChristopher Casey
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Silko Honda:

I had to put NA for quality of work. I just got the car so I haven't had to take it in for service yet. However, I have a free two year scheduled maintenance. Oil changes and tire rotation will save me at least $200. That is like taking another $200 off the price I paid for the car. BTW, I got quotes from three dealers. Silko had the best overall deal. Not just in price but servivce too.

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smfreitas
4/14/2013 7:02:21 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Dave BeardDave Beard
Maria CarvalhoMaria Carvalho
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Silko Honda:

Dave was very knowledgeable about the new Honda Civic I test drove. He described all the features clearly, and was able to answer all my questions. He was always friendly and helpful. I feel the price negotiations went well, and I'm very happy with my new car.
Maria was excellent with all the paperwork, and explanations of the warranty plans.

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Mandaxleslie
4/1/2013 7:02:22 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Donald SullivanDonald Sullivan
  • Customer Service:

    N/A
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Silko Honda:

Don is great and really explained everything well with our lease. Very Professional, experienced and organized. I would recommend him to anyone looking for a honda!!

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SwatiRao
3/30/2013 5:46:51 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Rachel AuclairRachel Auclair
Donald SullivanDonald Sullivan
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Silko Honda:

I was in search of a minivan to prepare for family addition and used net for research, negotiation and finally purchase. Decided on make and model with the options, color and asked for price from couple of dealerships. SilkoHonda offered me best price and Rachael has been great with the offer and going back and forth. Don was helpful when we dropped in for test drive and pickup. I do not have any service experience but expecting that to be great as well.

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TimBrazer
3/26/2013 10:14:53 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Matthew SkinnerMatthew Skinner
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Silko Honda:

I had a great experience with Silko. I went to many dealerships looking for a car in my budget. This was my last stop because I found the car I was looking for. Matt Skinner was the salesman. He was very professional and personable with a lot of knowledge of how the car selling business works. I recommend this dealership and Matt to anyone looking for a car. This is the last place you'll look because when you stop here, you're greeted by a great sales staff and business staff who care about your budget and get you in the car you want.

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AnthonyEmma
3/22/2013 7:58:14 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Stephen BakerStephen Baker
James VeneziaJames Venezia
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Silko Honda:

I am simply "Pleased as punch" with Silko Honda. I have two leased vehicles from Silko and intend to return. There is no "BS" in dealing with the Sales people and Business Office staff (or service folks for that matter)
I had a great conversation with one salesman while I was waiting for a Business Office Rep to assist me. My salesman (Jim V) was professional and had all of the options laid out for me based on my search criteria.
On the telephone, I spoke with Roger Landry. He took my info, looked into my question and I had a call back in under 30 min.
All of our transactions have been perfect and I wouldn't change a thing. Many thanks folks!!

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hzee
3/19/2013 9:50:40 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: No
Employee(s) Dealt With:
Stephen BakerStephen Baker
Donald SullivanDonald Sullivan
  • Customer Service:

    1
  • Quality of Work:

    3
  • Friendliness:

    3
  • Overall Experience:

    1
  • Pricing:

    2
  • Overall Score:

    2.0

My Review Of Silko Honda:

lousy from the whole way they do business car were not in good shape i bought a car and cancelled because it took so long to deal with them salesman was very rude 5 months later they make me sick only one that was okay there was steve baker

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Response From: Silko Honda
Added: 4/3/2013 11:02:25 AM

Dear Hzee,

I am sorry to hear of your experience with our Sales Team. We always strive for client satisfaction so your feedback is very important to us.

I reviewed your comments with the involved parties to ensure this is not repeated in the future. I would like to invite you to service with our dealership so that I can ensure your experience is pleasurable this time around. I am available at 508-880-5500 should you need to contact me directly.

Sincerely,
Stephen Baker
Sales Manager
Silko Honda

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