Reason for Visit: Sales (Used)
I recommend this dealer: Yes
My Review of Silko Honda:
I always recommend Silko Honda whenever a friend or relative mentions they are looking for new car. My husband and I have now gotten 3 cars and a minivan from them over the years, and their service is unquestionable. I have not had a bad experience, in fact, I find they go out of their way to assist me. My husband called about a part this morning and the next thing I know, he is getting in the car for the drive, because they made time right away. We live in Rhode Island, so it is a drive, but it is worth it. As a woman, I was completely taken advantage of at the last dealership I went to. While I did realize it a couple years into my outrageous payments, it wasn't until Joe at Silko gave me a dose of brutal honesty about the situation and helped me remedy the issue. Not only did he get me into a more reliable car, my payments were lower!
Recently, my husband and I went in becuase we needed to get a bigger vehicle for our growing family. TJ met us with a smile and showed us our options, answering any questions we had. Rodney and Joe were there, made themselves available to us for any additional questions or concerns,and were courteous, friendly and professional. When we went back to sign the paperwork, Joe again was available and gave us his undivided attention. Matt Sherman helped us with our registration and he and Adam even assisted us with figuring out how to work the navigation system, the rear entertainment for the kids, etc. They did not want us to be confused with all the new additions and offered their assistance at any time if we had questions, which we did take them up on and they were again friendly and available. I highly recommend Silko Honda.
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