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Mercedes-Benz of Thousand Oaks

Thousand Oaks, CA

4.9
129 Reviews

3905 Auto Mall Drive

Thousand Oaks, CA

91362

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129 Reviews of Mercedes-Benz of Thousand Oaks

April 19, 2024

Good service they take care of customer very good they explain everything nicely to the customer More

by Surinder Singh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry , Ryan Huffman
Apr 19, 2024 -

Mercedes-Benz of Thousand Oaks responded

Thank you for this 5-star review of Mercedes-Benz of Thousand Oaks & Mercedes-Benz Sprinter of Thousand Oaks! Have a great day!

April 16, 2024

Very professional and very nice, took care of all the problems, I was very impressed More

by Nacson5
Recommend Dealer
Yes
Employees Worked With
Ryan Huffman
Apr 16, 2024 -

Mercedes-Benz of Thousand Oaks responded

Thank you for trusting Mercedes-Benz of Thousand Oaks & Mercedes-Benz Sprinter of Thousand Oaks with your vehicle!

April 13, 2024

Sydney and staff in service dept are great. Excellent communication and work done on time. More

by Rexthreepwood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sydney Grolman
Apr 15, 2024 -

Mercedes-Benz of Thousand Oaks responded

We are glad to hear that Sydney and our team provided excellent service. Thank you for choosing Mercedes-Benz of Thousand Oaks & Mercedes-Benz Sprinter of Thousand Oaks!

April 13, 2024

My service rep went above and beyond to make sure our vehicle service addressed all issues. More

by blondesq7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar
Apr 15, 2024 -

Mercedes-Benz of Thousand Oaks responded

We are glad to hear that our team went above and beyond to address all of your concerns. Thank you for trusting Mercedes-Benz of Thousand Oaks & Mercedes-Benz Sprinter of Thousand Oaks with your service needs!

April 05, 2024

Solved my issue in a timely manner. They were prompt in getting me home and picking me up to get my car. More

by rosemarytalavera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sydney Service Advisor
Apr 08, 2024 -

Mercedes-Benz of Thousand Oaks responded

We're glad to know that our team at Mercedes-Benz of Thousand Oaks was able to resolve your issue promptly and provide convenient transportation. Thanks for the positive feedback!

April 05, 2024

Edgar & his team are excellent. Express, quality service. Highly Recommended. Superior customer service and support. More

by Bebe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar
Apr 05, 2024 -

Mercedes-Benz of Thousand Oaks responded

We're delighted to know that Edgar and our team at Mercedes-Benz of Thousand Oaks provided you with top-notch service. Thanks for the high recommendation!

March 31, 2024

Always a good experience. Quick and efficient. Oscar was great thanx for the help as always More

by Carley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar in service
Apr 01, 2024 -

Mercedes-Benz of Thousand Oaks responded

Carley, we're elated that Oscar could welcome you back with the 5-star service you've come to expect at Mercedes-Benz of Thousand Oaks & Mercedes-Benz Sprinter of Thousand Oaks! We look forward to your next visit!

March 28, 2024

my experience with this company was seamless. it was my first time at MB of Thousand Oaks. Daniel Bliley was my service consultant and he was incredibly nice and helpful. he explained everythin More

by marbrons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Bliley
Mar 28, 2024 -

Mercedes-Benz of Thousand Oaks responded

We're so glad to know your first visit to Mercedes-Benz of Thousand Oaks was a seamless one! It's great that Daniel could assist you effectively and keep you informed throughout the process. We appreciate your feedback, thanks for choosing us!

March 28, 2024

I have been with this dealership since the year 2000. There’s nothing else to explain. More

by Edwin Tuazon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Mendoza
Mar 29, 2024 -

Mercedes-Benz of Thousand Oaks responded

We're grateful to have you as a longtime loyal Mercedes-Benz of Thousand Oaks & Mercedes-Benz Sprinter of Thousand Oaks customer, Edwin!

March 27, 2024

I love Edgar’s customer service. He’s the reason why I’ll stick with Mercedes. He’s professional and understands the mechanical aspects of my car. More

by lesliekmilliken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex service mgr
Mar 27, 2024 -

Mercedes-Benz of Thousand Oaks responded

Leslie, we're delighted to know that Edgar's excellent service has made your experience with Mercedes-Benz of Thousand Oaks a positive one. We appreciate the feedback and look forward to assisting you in the future!

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