Silver Star Motors

This is the second Benz that I have purchased from the Sylver Star Motor dealership. I was so pleased with the services that I received the first time around with Jacqueline Chait , that I decided to re Sylver Star Motor dealership. I was so pleased with the services that I received the first time around with Jacqueline Chait , that I decided to return and purchase an additional vehicle there although where I m leaving there are other dealers much much close to me than the Motor star dealership Throughout the process, Jacqueline was very patient , very responsive and demonstrate a good sense of professionalism with knowledgeable aptitude I would not hesitate to refer anyone who wants to buy a benz to Jacqueline because shehasyour go to person to help in purchasing a vehicle More

She is the best!!! My husband and I got our mercedez-benz cars from her. I recommended her immediately to my coworkers in the hospital! cars from her. I recommended her immediately to my coworkers in the hospital! More

Cindy Casas and the team there are excellent. I had my vehicle in for some major work and they make sure I wouldn’t be out of a car and be kept up to date. Some things happened that was not their fault bu vehicle in for some major work and they make sure I wouldn’t be out of a car and be kept up to date. Some things happened that was not their fault but they made sure I was taken care of. More

I had a great experience, Homer was very professional and addressed all of my concerns. I also got my vehicle back in a timely manner. Homer made sure to keep me updated while I waited. addressed all of my concerns. I also got my vehicle back in a timely manner. Homer made sure to keep me updated while I waited. More

Wonderful experience! Great service from Jacqueline. She made the whole process easy and quick. She was very helpful and friendly. I recommend her to anyone. made the whole process easy and quick. She was very helpful and friendly. I recommend her to anyone. More

Although we leased our vehicle from another dealership, we brought our GLC 300 to Silver Star Motors for a recall notice on Saturday, June 5, 2021. We were fortunate that Vlad worked that Saturday. He we brought our GLC 300 to Silver Star Motors for a recall notice on Saturday, June 5, 2021. We were fortunate that Vlad worked that Saturday. He thoroughly explained what needed to be done and how long it would take. Since it would require at least 2 hours, he recommended a local restaurant and offered to contact us if the work was completed before we returned to the dealership. Although a Saturday at any dealership is quite hectic, Vlad wasn't fazed at all and very calmly and competently dealt with everyone's issues. If any work needs to be done at this dealership, be sure to ask for Vlad. He's a true pro! More

My Service Advisor, Cindy Casas, is amazing. She is always friendly, helpful and has always kept me updated on the status of my car. She understands what it means to be a true customer care professiona always friendly, helpful and has always kept me updated on the status of my car. She understands what it means to be a true customer care professional. More

Excellent experience !!! was so helpful in servicing my sprinters when I visit. Went above and beyond to take care of any problems. Very caring professional sprinters when I visit. Went above and beyond to take care of any problems. Very caring professional More

I originally came in with my brother to look around for a potential purchase. Jackie has assisted me in the past with a previous car and that was a smooth sailing. As we all know with making a big purchase i potential purchase. Jackie has assisted me in the past with a previous car and that was a smooth sailing. As we all know with making a big purchase it can be headache. So here we go again had the pleasure doing business with her and got a new car that exceeded my expectations. Jackie is very personable and knows how to put your mind at ease. I highly recommend her to anyone. Thank you Jacqueline! More

they installed a cruise control that does not work and asked to wait for a code for confirmation. 1 day waited at the service for 6 hours, the second day waited a whole day for a call from them and also c asked to wait for a code for confirmation. 1 day waited at the service for 6 hours, the second day waited a whole day for a call from them and also called 15 times and wrote 5 times, but no one answered me tomorrow will be the third day. I also want to note I paid 1000 $. my car is Sprinter Ven More