
Silver Star Motors
Long Island City, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 PM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Carol is the best advisor i have ever met hands down . She will give you updates frequently, & doesn’t forget about you !!! Amazing person , I will definitely recommend her to everyone I know She will give you updates frequently, & doesn’t forget about you !!! Amazing person , I will definitely recommend her to everyone I know More
Cindy Casas was extremely helpful with my service needs. Was very informative ans let me know all my options. Cindy and Silver Star Motors are a great place to get your Mercedes serviced. Was very informative ans let me know all my options. Cindy and Silver Star Motors are a great place to get your Mercedes serviced. More
Amazing service and very attentive to the customers needs. Very informative of the process. Will definitely be returning for all future service needs on my vehicles needs. Very informative of the process. Will definitely be returning for all future service needs on my vehicles More
Hi I was very satisfied with the service and the service agent she was very polite and knowledgeable and the area was clean and they took care of my car very well agent she was very polite and knowledgeable and the area was clean and they took care of my car very well More
Excellent service! I feel like Cindy goes above and beyond for the customer. Always a pleasurable experience!! She is one of the best. I remember her being at the front desk and now she's moving up!! K beyond for the customer. Always a pleasurable experience!! She is one of the best. I remember her being at the front desk and now she's moving up!! Keep on striving!! More
My recent visit and assistance by my service advisor Cindy on this occasion & another was as I had hoped for. Attention to listening for my vehicle concerns and communication was spot on! Thank you! Cindy on this occasion & another was as I had hoped for. Attention to listening for my vehicle concerns and communication was spot on! Thank you! More
Carol is by far the best advisor hands down. She goes way above and beyond to make sure her clients are taken care of and satisfied . During the walk through before dropping off my car she noticed a few nip above and beyond to make sure her clients are taken care of and satisfied . During the walk through before dropping off my car she noticed a few nips and scratches and she offered to touch it up . You can message her anytime of the day and she responds so fast! I truly enjoy my service appointments with her ! More
I had a horrible experience at this dealership I was given the dirtiest smelliest loaner car ever. Once my lease is up I will not buy another car from this Mercedes Benz dealership The manager of servic given the dirtiest smelliest loaner car ever. Once my lease is up I will not buy another car from this Mercedes Benz dealership The manager of service was very insensitive. More
Perfect service, fast, great work and great communication. Everything was done as scheduled and no waiting. We are very happy with the service and would return to silver star. communication. Everything was done as scheduled and no waiting. We are very happy with the service and would return to silver star. More