
Silver Star Motors
Long Island City, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 PM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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It is a pleasure to work with Cindy at service department. She is always helpful and patient. Second time you showed your care and professionalism. Thank you Cindy! department. She is always helpful and patient. Second time you showed your care and professionalism. Thank you Cindy! More
Jeannette was absolutely wonderful, and was able to help me with everything that I needed. Will definitely be coming back to her for any issuers that I may have on my Mercedes! me with everything that I needed. Will definitely be coming back to her for any issuers that I may have on my Mercedes! More
The service was great! Mr. Carlos Mejia from the service department and Mr. ken Brill from the parts department couldn’t have done a better job for my 2015 SLK 350. I needed my front rotors and pads to be r department and Mr. ken Brill from the parts department couldn’t have done a better job for my 2015 SLK 350. I needed my front rotors and pads to be replaced. The service was done in a timely fashion and the price was much better compared to another MB dealer in the city. They didn’t even try to sell me other “suggestive services”. Straight to the point and no games. From the valet parker to the technicians everyone was very courteous. I’ll most definitely continue to service my SLK there. Thank you. More
Jeannette is the great the Servicw ia great i was Jeannette is the great the Servicw ia great i was accomadated as needed for my work van i wouldn’t service my van any place else Jeannette is the great the Servicw ia great i was accomadated as needed for my work van i wouldn’t service my van any place else More
I have been a loyal customer to Mercedes Benz since 2014 Ms carol Marin has taken my experience to the next level will look for ward to going back thank you Ms carol Marin has taken my experience to the next level will look for ward to going back thank you More
Jeannette is always very professional. She goes over and beyond for her customers. I always feel like I received great service when I deal with Jeannette. beyond for her customers. I always feel like I received great service when I deal with Jeannette. More
Carlos, my service advisor is excellent.... service was completed as promised! The follow up today is commendable, a reflection of dedication and caring as well as a feedback of satisfaction and improvem completed as promised! The follow up today is commendable, a reflection of dedication and caring as well as a feedback of satisfaction and improvement as needed. More
Great and friendly service from Carol even early in the morning. Got the car turned in for inspections and service, back in half the estimated time. morning. Got the car turned in for inspections and service, back in half the estimated time. More
Carol was amazing at finding me a sales rep on a deal for a new 2021 GLA250. I walked in to just get a service and ended up driving out with a new car the same day. Dawn was amazing and didn’t just care abou a new 2021 GLA250. I walked in to just get a service and ended up driving out with a new car the same day. Dawn was amazing and didn’t just care about business only actually heard my story dealing with the pandemic and was thoughtful with an amazing deal. Def sticking with this place!!! Al from the finance department also was thoughtful and gave the clearance on the amazing deal and also taught me about insurance! More
I can not stress how much of a pleasure it was to work with Nicholas Samuel. He was the epitome of professionalism. He handled my questions and concerns with knowledge, patience and professionalism. I wil with Nicholas Samuel. He was the epitome of professionalism. He handled my questions and concerns with knowledge, patience and professionalism. I will definitely be referring him and Silver Star Motors to all of my family and friends! Thank you for making what's usually a dreadful experience enjoyable! More