
Silver Star Motors
Long Island City, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 PM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I took my car in for a state inspection and Carlos helped me. Carlos was very nice and professional. Thank you for your excellent customer service. me. Carlos was very nice and professional. Thank you for your excellent customer service. More
I came for my appointment to replace the sun roof on my car and Carol Morin tool good care of me. I was in and out of the dealership in less than 2 hours which was absolutely perfect for me. Loved her serv car and Carol Morin tool good care of me. I was in and out of the dealership in less than 2 hours which was absolutely perfect for me. Loved her service! Thank you Carol. More
Carol was a consummate professional. My parts was ordered on time & was fix beautifully. She is definitely the go-to-girl! Thank you for everything! 😊 on time & was fix beautifully. She is definitely the go-to-girl! Thank you for everything! 😊 More
Wry helpful and on top of things. Communicates very Wry helpful and on top of things. Communicates very efficiently! Carol informed me of the work that needed to be done than updated at appropriate in Wry helpful and on top of things. Communicates very efficiently! Carol informed me of the work that needed to be done than updated at appropriate intervals! More
So I came in to get my car serviced, friendly staff and was my first time at this dealership, Cindy Casas, service advisor came right up, handled all paper work and got me into my courtesy car and I was on was my first time at this dealership, Cindy Casas, service advisor came right up, handled all paper work and got me into my courtesy car and I was on my way... she was very to the point and answered all questions I had. Throughout, very informative. Car was ready in two days, pulled up and was told in detail what was done and what was not and next step plans. Cindy was the best! More
Professional Sweet Funny The best of the best I would Professional Sweet Funny The best of the best I would recommend everyone to Silverstar I’ve been going there since 2016 and this visit was the bes Professional Sweet Funny The best of the best I would recommend everyone to Silverstar I’ve been going there since 2016 and this visit was the best Thank you Carol More
Cindy Casas and Clifford Chen are awesome!!! 👌🏼👌🏼👌🏼 Thank you for the exceptional service ♥️♥️♥️ I have been with This dealership for almost 10 years, 5 vehicles - they really make a difference!!! Wis Thank you for the exceptional service ♥️♥️♥️ I have been with This dealership for almost 10 years, 5 vehicles - they really make a difference!!! Wishing you all the best my dear Silver Star Mercedes Family!!!! More
I've been a Mercedes costumer for over 10 years, I unfortunately had a flat tire with run-flats and needed a tire replacement quick to get to work. Carol was kind enough to squeeze me in without an ap unfortunately had a flat tire with run-flats and needed a tire replacement quick to get to work. Carol was kind enough to squeeze me in without an appointment and replace the tire so I could get to work and go about my day. Awesome service, awesome representative. More
Service was excellent! Carlos explained everything clearly and in detailed. When the car was returned the free car wash was amazing and so appreciated!! I appreciated that I was able to schedule my ap clearly and in detailed. When the car was returned the free car wash was amazing and so appreciated!! I appreciated that I was able to schedule my appointment in advance and that as soon as I arrived they were ready for me! More