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Silver Star Motors
Long Island City, NY
802 Reviews
Silver Star Motors is an Authorized Mercedes-Benz Passenger Vehicle and Sprinter Commercial Van Dealer conveniently located just over the 59th Street Bridge from Manhattan on Northern Boulevard in Long Island City, Queens, NYC. We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a Mercedes-Benz dealer we enjoy the challenge of meeting and exceeding those standards each and every time you visit. Allow us to demonstrate our commitment to excellence! Great People And Great Cars, That's the Silver Star Way!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 PM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 802 reviews
October 16, 2020
Carol Morin, Customer Service Advisor is The BEST!! Carol was very attentive to my needs. She was very knowledgeable of what I needed to have done. Lastly, she always kept me informed along the way while my was very attentive to my needs. She was very knowledgeable of what I needed to have done. Lastly, she always kept me informed along the way while my car was being serviced. Carol provides EXCELLENT CUSTOMER SERVICE and deserves to be recognized! Thank You So Much Carol!!! More
by Rocket4ya
Employees Worked With
Carol Morin
October 05, 2020
Cindy fron service was extremely accessible and helpful and most important honest. I will definitely recommend this service department. Btw the valets were great also. and most important honest. I will definitely recommend this service department. Btw the valets were great also. More
by Nickevery456
Employees Worked With
October 03, 2020
The absolute best dealership hands down! I’ve been to quite a few of them and this one is the best. Everyone that works here goes above and beyond. Your in and your out when it comes to servicing your ca quite a few of them and this one is the best. Everyone that works here goes above and beyond. Your in and your out when it comes to servicing your car. Always good recommendations and they never take advantage. Cindy Casas in service is amazing! More
by msteffen1801
Employees Worked With
October 02, 2020
Great service from Carol. She took care of my service visit and we even had some good laughs and chats. I would recommend but make sure to make an appointment in advance visit and we even had some good laughs and chats. I would recommend but make sure to make an appointment in advance More
by MLC
Employees Worked With
Carol Morin
October 01, 2020
Carol was the best! From start to finish she could not have been more friendly and professional. She truly made the difference in my service visit! Thanks Carol!!! have been more friendly and professional. She truly made the difference in my service visit! Thanks Carol!!! More
by John
Employees Worked With
Carol Morin
September 30, 2020
Carol takes care of you, you feel like she’s on top of your service. Friendly environment and easy to access. Just go there and ask for her. your service. Friendly environment and easy to access. Just go there and ask for her. More
by Willy G
Employees Worked With
Jeannette Lawton, Carol Morin
September 29, 2020
Cindy Casas was very very helpful Understood my problem. Cindy Casas was very very helpful Understood my problem. Time was an issue for me. Cut 4 hours down to 2 hours wait time. Thanks Cindy Casas was very very helpful Understood my problem. Time was an issue for me. Cut 4 hours down to 2 hours wait time. Thanks More
by ralphsealey
Employees Worked With
September 29, 2020
My car service experience with Carol from Silver Star Motors was great. She went above and beyond to help me with my car issues. I am very happy with her excellent service. Motors was great. She went above and beyond to help me with my car issues. I am very happy with her excellent service. More
by rubinashiblee
Employees Worked With
Carol Morin
