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Silver Star Motors
Long Island City, NY
803 Reviews
Silver Star Motors is an Authorized Mercedes-Benz Passenger Vehicle and Sprinter Commercial Van Dealer conveniently located just over the 59th Street Bridge from Manhattan on Northern Boulevard in Long Island City, Queens, NYC. We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a Mercedes-Benz dealer we enjoy the challenge of meeting and exceeding those standards each and every time you visit. Allow us to demonstrate our commitment to excellence! Great People And Great Cars, That's the Silver Star Way!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 PM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 803 reviews
September 18, 2020
Very good service. Very good service. Very good service. Very good service. Very good service. Very good service. Very good service. Very good service. Very good service. Very good service. Very good service. Very good service. Very good service. Very good service. Very good service. More
by Peter543
Employees Worked With
Carol Morin
September 17, 2020
Great service. Took care of my service request in a timely and professional manner. Also, followed to make sure I had a good experience. I will be back. timely and professional manner. Also, followed to make sure I had a good experience. I will be back. More
by dpgiannakakis
Employees Worked With
September 16, 2020
All my maintenance visits for the past 6 years have been exceptional. The last two the best with Cindy Casas of Silverstar motors in NewYork exceptional. The last two the best with Cindy Casas of Silverstar motors in NewYork More
by Gyee3
September 15, 2020
well im new to silver star 1st mercedes leased the glb 250 from cliff great sales guy very helpful had a issue took it in had to wait a while but Carol she does it all great energy wow just really made th 250 from cliff great sales guy very helpful had a issue took it in had to wait a while but Carol she does it all great energy wow just really made the long wait relaxing and always checked on you to make sure your comfortable and ok priceless 1st time meeting her and she left a great impact on me got me a loaner and really followed up on my situation which really helped so carol 10 stars keep up the good work jerry new customer glb 250. More
by Carolina1938
Employees Worked With
Carol Morin
September 12, 2020
Carol the Service advisor is awesome! She is very helpful and does everything she can to make your experience smooth. She easily accomodates you even when the schedule is very busy. and does everything she can to make your experience smooth. She easily accomodates you even when the schedule is very busy. More
by joa32
Employees Worked With
Carol Morin
September 11, 2020
Jacqueline Chait is a professional sales person at Silverstar Mercedes with lots of patience. She got me the best price for my trade in and got me into the 2020 GLE 450 I love. She put a lot of effo Silverstar Mercedes with lots of patience. She got me the best price for my trade in and got me into the 2020 GLE 450 I love. She put a lot of effort into getting me into the GLE I wanted and we both wanted to make sure I loved it. Thank you Jacqueline!!! More
by cvierarn1
Employees Worked With
Jacqueline Chait
September 09, 2020
My service advisor Carol made my first service appointment a pleasant and relaxed experience. Her knowledge and great personality were very evident. Great environment and staff appointment a pleasant and relaxed experience. Her knowledge and great personality were very evident. Great environment and staff More
by dmillette
Employees Worked With
Carol Morin
September 04, 2020
My advisor was Carlos and his service was excellent. The overall service from when I got there to when I left was really exceptional. Really great overall service from when I got there to when I left was really exceptional. Really great More
by bramsaran2
Employees Worked With
September 04, 2020
Carol always goes beyond the expected in order to satisfy her customer. Communicates well throughout the service visit. Pleasant to deal with and a credit to the organization. her customer. Communicates well throughout the service visit. Pleasant to deal with and a credit to the organization. More
by Michael
Employees Worked With
Carol Morin
September 03, 2020
business rep is very customer friendly. Very attentive to needs of client. Re informed all process that was being given to my vehicle. Great communication skills. Would definitely refer a friend. needs of client. Re informed all process that was being given to my vehicle. Great communication skills. Would definitely refer a friend. More
by Ness
Employees Worked With
Carol Morin
