Simi Valley Chrysler Jeep Dodge Ram - Service Center

Jeff has always been a pleasure to work with and is very friendly and knowledgeable. If I had to go to another dealership for service on this car, based on the amount of vehicle problems I've had, I would friendly and knowledgeable. If I had to go to another dealership for service on this car, based on the amount of vehicle problems I've had, I would have sold the car a long time ago. (Wayne has also been very helpful.) More

They were able to schedule my repairs and complete them in a timely manner. The whole experience was as I expected it from past visits since Kirby has became the owner. in a timely manner. The whole experience was as I expected it from past visits since Kirby has became the owner. More

They quickly fixed my truck's electrical issue to get me back on the road. Very friendly and helpful service department. Love the complimentary wash after service. back on the road. Very friendly and helpful service department. Love the complimentary wash after service. More

Jeff was very helpful and a joy to work with. Very personable. Did not talk down to me as some dealers will with women clients. personable. Did not talk down to me as some dealers will with women clients. More

The staff at Kirby Chrysler Jeep Dodge Ram of Simi Valley are very pleasant to deal with, from the guys at the desks to the guys who work on the cars to the cashiers. Zach took great care of me during my vis are very pleasant to deal with, from the guys at the desks to the guys who work on the cars to the cashiers. Zach took great care of me during my visit and Jeff answered some of my questions. Both are great guys. I was very impressed with the level of professionalism, friendliness, and knowledge. I felt like they were on the level with me and didn't try to upsell me on a bunch of junk I don't need. I will definitely recommend this location to my friends and family as well as return again in the future for any vehicular needs. More

With less than an hour to close, Wayne and his staff took my vehicle in for repair and got right on it. My older model Jeep requires a part that is no longer in stock. It's being overnighted for installati my vehicle in for repair and got right on it. My older model Jeep requires a part that is no longer in stock. It's being overnighted for installation first thing in the morning. Your team is the best! I must say, I enjoyed browsing the showroom and lot with Jesus and later Marc. These gentlemen really know how to make a person feel welcome with no pressure to buy. In fact, every employee with whom I came in contact were so pleasant and professional. Kirby is top on my list for parts and service, and now for future purchases. Thanks guys! More

This is my third time coming back to Jeff Hightower for service at Kirby. The reason I continue to come back is due to the professionalism and quality of work that continues to impress me. Jeff is very t service at Kirby. The reason I continue to come back is due to the professionalism and quality of work that continues to impress me. Jeff is very thourough in explaining all work that was done or to be done and follows as promised. I will recommend Jeff and Kirby to anyone and everyone due to the quality of work and for the customer service the jeff continues to display!!! Thank you Kirby Team!!! Steve Graham More

I've been bringing my vehicles to this dealership since before it was bought by Kirby, and I have to say that since that time, The service has improved tremendously. I always deal with Jeff Hightower, and before it was bought by Kirby, and I have to say that since that time, The service has improved tremendously. I always deal with Jeff Hightower, and I have to say he's the best service advisor I've ever dealt with. He treats his customers less like customers, and more like personal friends. He's gone out of his way to help me on several occasions, and although he can't walk on water, I believe he would for his customers if he were able to. I'ts nice to deal with someone with his sincerety, honesty and professionalism. I would definately refer this dealership to anyone who wants to bring their vehicle for service and be able to have trust in the work being done. I know Jeff and his team have earned my trust. More

Our family has worked with Jeff for years. He is the best! Accuracy, professionalism, courtesy are all words I would use to define him. We absolutely recommend him and Kirby Auto of Simi Valley! best! Accuracy, professionalism, courtesy are all words I would use to define him. We absolutely recommend him and Kirby Auto of Simi Valley! More

I had a problem with the rear left turn signal sometimes working, and sometimes it didn't. After replacing the bulb myself twice I had a talk with Jeff Hightower who said that the tail light assembly was p working, and sometimes it didn't. After replacing the bulb myself twice I had a talk with Jeff Hightower who said that the tail light assembly was probably shortting out. So I ordered a new tail light assembly, and when it arrived Jeff replaced it in 5 minutes! I have never received such quick service. More