Toyota of Simi Valley - Service Center
Simi Valley, CA
606 Reviews of Toyota of Simi Valley - Service Center
I am thrilled to share my outstanding experience at Simi Valley Toyota Yesterday, I had the pleasure of servicing my vehicle at their facility, and I was blown away by the top-notch service and hospita Simi Valley Toyota Yesterday, I had the pleasure of servicing my vehicle at their facility, and I was blown away by the top-notch service and hospitality. From the moment I walked in, the staff welcomed me with warm smiles and promptly attended to my needs. The service advisor Manish, was incredibly knowledgeable, friendly, and kept me informed throughout the entire process. The facility was immaculate, and the waiting area was comfortable and well-equipped with amenities. The team worked efficiently, and my vehicle was ready sooner than expected. What truly impressed me was the attention to detail and the extra mile the team went to ensure my satisfaction. They even provided a complimentary vehicle inspection and offered valuable recommendations for future maintenance. I am thoroughly impressed with Simi Valley Toyota and their commitment to excellence. If you're looking for a trustworthy and customer-centric dealership, look no further! I will undoubtedly return for all my future vehicle needs and recommend them to anyone seeking exceptional service. Kudos to the entire team for a fantastic experience! More
Great customer service. Wait time was reasonable, and the waiting area was comfortable. Oscar was great! Respectful, friendly, and clearly communicates. Wait time was reasonable, and the waiting area was comfortable. Oscar was great! Respectful, friendly, and clearly communicates. More
Rob Osborne is a credit to your organization. He is friendly and professional. I can’t say the same for your technicians. My car was scheduled for routine maintenance, an oil change and tire r He is friendly and professional. I can’t say the same for your technicians. My car was scheduled for routine maintenance, an oil change and tire rotation. It was scheduled to be finished by 1:00. My car was not completed until 3:30. I have never had to wait that long for my car in all the times I have been receiving service. It was very disappointing. I’m aware that things happen, but I left my car at 10:15 for just a routine service. Why even bother with appointments? More
Oscar was very helpful with our daughter bringing in our Prius. She's new to the world of automotive repairs and felt very taken care of by Oscar. Prius. She's new to the world of automotive repairs and felt very taken care of by Oscar. More
Hello, I have been a Toyota customer since 2014 with two leased cars a Corolla elite - a Corolla le between Thousand Oaks ca - Simi valley , ca - I am very satisfied .. leased cars a Corolla elite - a Corolla le between Thousand Oaks ca - Simi valley , ca - I am very satisfied .. More
Great experience. ..Can't believe they wanted to hit me up with some charges of things that(they said)needed to be fixed?...Car is too new for that...Plus, the represen ..Can't believe they wanted to hit me up with some charges of things that(they said)needed to be fixed?...Car is too new for that...Plus, the representative the prices on some paper and I couldn't read what he had said...But besides that, always a professional experience of service...ALSO, the person, when I checked in, taking the car when I arrived, made a tiny scratch on the roof of my car with the service tent/cone/magnet that has the number on it... More