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Simpson Buick GMC of Buena Park - Service Center

Buena Park, CA

3.7
54 Reviews

54 Reviews of Simpson Buick GMC of Buena Park - Service Center

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February 01, 2011

Ted Diesel is my service writer. He is very pleasent, very helpful, very congenial and answers all my questions when I ask. When I leave the car he always calls me if there is a problem I need to be aw More

by cjnote
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Diesel
January 16, 2011

DANGER STAY AWAY!!!!!!!!!!!!!!!!!!!! I went to simpson for the first time six months ago and thought there where great. I had a major engine issue with my 2008 yukon and it was under warrenty so they fixe More

by BELL1956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jose Vinas, James Simpson, Service Manager
January 11, 2011

My experience was positive as it always is whenever I go to have my car serviced. James Simpson the Service Rep. is an asset to the Dealership. The service is always completed in a timely manner and I More

by Mary Ann Coscino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Simpson
January 05, 2011

Outstanding service with good old fashion values and very friendly people to deal with. Appreciate the honesty and care of myself and my vehicle. Extra touch having my car washed which goes beyond the call o More

by Craig Yuhas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Malloy and Jose
January 04, 2011

The guys at Simpson have never "rolled their eyes" at me when I presented issues that were occurring with my 2008 Acadia, as another local dealer did. They worked hard to explore why things were happening, More

by sourwyev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Simpson and Jay Malloy and Jerry (mechanic)
December 24, 2010

I would like to take my time to thank James Simpson in the maintenance dept - He is always very friendly, and never overwhelmed - always having time to answer all my questions and making sure my car its w More

by 1arcie1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
james simpson
December 20, 2010

I have been going to simpson for three years. I have always sworn by there work and thought they were the greatest guys. Boy was I wrong. They are a bunch of thieves. I had my sun roof repaired by them More

by Jason24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jose Vinas
December 11, 2010

Service manager kept me informed daily on progress on the service required. The part required to replace the transition control module was unavailable from GM and required ten days to be completed which was More

by shuemoll
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Simpson
December 06, 2010

All of my required service issues were taken care of in one day in a very friendly and professional manner. James is very customer oriented and listens to make sure all requested service is completed. Th More

by DFWagner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Simpson
December 06, 2010

We were involved in the Saturn Vue Hybrid battery recall. We decided to try a local GM dealership, Simpson GM. It took 3 months to get a replacement battery, and Jay Malloy hung in there with us the entire More

by tball
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jay Malloy and James Simpson
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