Read Reviews Sloane Honda

Sloane Honda

Sloane Honda

9903 Bustleton Avenue
Philadelphia, Pennsylvania 19115


(215) 305-5000

Manufacturer: Honda

Write a ReviewWrite a Review

  • Customer Service:

    4.2
  • Quality of Work:

    4.0
  • Friendliness:

    4.3
  • Overall Experience:

    4.2
  • Pricing:

    4.5

24-Month Rating

based on 24 reviews

4.2

4.2 out of 5

47 lifetime reviews

Sloane Honda

Most Reviewed Employees

    Employees have not yet been listed by this dealership.

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Certified: Sloane Honda

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Sloane Honda has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

Our Location

Sales/Showroom

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 9:00 PM

Saturday: 9:00 AM - 5:00 PM

Sunday: Closed


Our Amenities

Drennen41
5/21/2013 6:18:41 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Taal Aviad
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Sloane Honda:

Taal is a straight-forward salesperson who has a very in-depth knowledge of the cars. He has worked with us to get the right vehicle for the right price!

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Response From: Sloane Honda
Added: 5/22/2013 3:27:56 PM

Thank you so much for this awesome review, and I am pleased to hear that Taal exceeded your expectations and earned your satisfaction through his sincerity. Our dealership works very hard to provide each of our customers with straight-forward and efficient service, and it's great to hear that Taal was able to show you what Sloane Honda is all about! He’ll be thrilled to hear about your fantastic review. Enjoy your new purchase, and if you have any other comments or questions feel free to let us know. We encourage you to check us out on Twitter and Facebook for access to our exclusive monthly specials.

Sincerely, Mary Dougherty - Customer Relations - mary.dougherty@sloaneautos.com

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trollycow
5/15/2013 1:21:52 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Alex Pizzaro
Matt Liczbinski
  • Customer Service:

    4
  • Quality of Work:

    4
  • Friendliness:

    5
  • Overall Experience:

    4
  • Pricing:

    4
  • Overall Score:

    4.2

My Review Of Sloane Honda:

Good experience with Alex. Had the car I was looking for, took my trade in, and put a deal together I was comfortable with. They were ready to honor internet pricing. I wasn't planning to buy or trade-in that day, but had a price in my mind, and they made it happen. My only complaint is that things moved slowly.

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Response From: Sloane Honda
Added: 5/17/2013 4:18:11 PM

Thank you for sharing your honest opinion with us, and we appreciate this generous rating. We are pleased to know that Alex made your car-buying experience enjoyable while finding the best deal for your trade-in. He will appreciate your kind words greatly. At Sloane Automotive Group, we value our customers’ feedback as it will help us grow in the right direction. We hope you will grant us another opportunity to serve you again. Also, we encourage you to follow us on Facebook and Twitter to gain exclusive access to our monthly news, deals, and specials.
Kind regards, Mary Dougherty - Customer Relations - mary.dougherty@sloaneautos.com

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GaurangPandya
5/14/2013 8:25:48 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Raphael S. White
Jeff Lish
Stuart Goldstein
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Sloane Honda:

Sloan Honda is a perfect little place in this imperfect world.
Wish I had an opportunity to work with Messrs Raphael S. White, Jeff Lish, Stuart Goldstein.
Everybody here seems to be well trained to have customer satisfaction running in their blood.
Me and my family wish everybody at "Sloane Honda' a grand professional success.
And pray for everybody's personal peace and health.

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Response From: Sloane Honda
Added: 5/15/2013 4:33:03 PM

Gaurang, it’s so good to hear from you, and your review was truly humbling to read! Sloane Honda values its customers and reviews such as yours truly boosts our team spirit. We pride ourselves in having the best customer service available and will always put our customers’ needs first as well as go above and beyond for them whenever possible. We’ll definitely make sure Raphael, Jeff, and Stuart hear about this 5-star review! We appreciate the recommendation and look forward to continuing to work with you for many years to come. Don't forget to “follow” us on Twitter and “like” us on Facebook for access to exclusive discounts.
Best regards, Mary Dougherty - Customer Relations - mary.dougherty@sloaneautos.com

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champ1
5/6/2013 8:59:56 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: No
Employee(s) Dealt With:
Blank
  • Customer Service:

    1
  • Quality of Work:

    1
  • Friendliness:

    1
  • Overall Experience:

    1
  • Pricing:

    3
  • Overall Score:

    1.4

My Review Of Sloane Honda:

2 words:Wrong interiors. They gave me a car with the wrong colored interiors. 3 more words: Poor customer service. Even after the error was reported (literally within 5 minutes after driving away at 9:10 pm),the dealership did nothing to remedy the situation except ask me to spend more $$ to correct THEIR mistake. Moreover, they kept telling me that it does not come with black interiors. I went ahead and pointed to their OWN SALES BOOK which showed that it does come with (surprise surprise) BLACK INTERIORS . Highly inept and poor customer service. Save yourself the hassle and go to ANY dealership besides this one.

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Mathemsk
5/4/2013 7:43:30 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: No
Employee(s) Dealt With:
Tim and rob
  • Customer Service:

    1
  • Quality of Work:

    1
  • Friendliness:

    1
  • Overall Experience:

    1
  • Pricing:

    1
  • Overall Score:

    1.0

My Review Of Sloane Honda:

Went to buy Honda crv ,first gave a Internet price ,when we got there the sales man Tim says a different story so we left then Internet sales person Al calls and says the price quoted was right so we went back the salesperson Tim comes and argues and behaves in a discriminative manner and asked to wait .Since waited for a long while asked another person to see the manager.Then the manager rob shows and says he is busy cannot talk now needs to wait for him.So waited again for along while and then left.i recommend no body to go there again it's a plan to bring customers with wrong pricing and then create a situation to buy at a higher price.its a trap don't fall in it.I would never rrcend my friends or my family to this store again

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chickibb
4/29/2012 4:54:55 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Shaun
Jeff
Terrance
  • Customer Service:

    N/A
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Sloane Honda:

I knew what I wanted . Shaun wasnt pushy and answered all of my question and took the time to educate me on the tec features. He knows the car inside and out .. Very pleasant young man..... Terrance couldnt have been more pleasant and patient. Also efficient . Jeff is a super GM and knows is business.....

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Response From: Sloane Honda
Added: 10/5/2012 7:55:43 PM

Thank you so much for this nice review. I will make sure that Shaun knows how appreciative you were of all his hard work. Be sure to let us know if you have any other questions. We look forward to working with you again soon. Check out our Facebook and Twitter for special offers!
Sincerely,
Mary Dougherty - Customer Relations - mary.dougherty@sloaneautos.com

Twitter
doesitmatter
4/23/2012 11:17:17 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: No
Employee(s) Dealt With:
Sales person no idea
Shawn White Manager
  • Customer Service:

    1
  • Quality of Work:

    1
  • Friendliness:

    1
  • Overall Experience:

    1
  • Pricing:

    3
  • Overall Score:

    1.4

My Review Of Sloane Honda:

Horrendous, wouldn't buy another car from this deal if someone else paid for it. This dealership gives car dealers their horrible reputations. Tried to not honor certified check list they gave me with car. Tried to get me to pay for things that were on the certified list. Ignorant and rude sales and management.

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janetrl
3/26/2012 5:42:31 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: No
Employee(s) Dealt With:
Jeanette Rilling
  • Customer Service:

    1
  • Quality of Work:

    1
  • Friendliness:

    1
  • Overall Experience:

    1
  • Pricing:

    N/A
  • Overall Score:

    1.0

My Review Of Sloane Honda:

I stopped in Sloane to look at the new model Honda Accord as my lease was up soon on my 2009. After deciding I did not like the new interior molding I was asked what price and what resolution would make me leave a deposit that day. The agreed price was 400/mos and replacing the molding with one of my choosing. The word replace was used the whole time and implied in the sample provided as well. Turns out it is a cheap thin plastic veneer that is peeling off and cracked in one place. I called the next day at my concern over the laminate and was told it would be taken care of. A day was set and I drove 1.5 hours down only to be told that he just needed to see it to understand the problem and would have it taken care in a week. No one called back and after many attempts and messages I was then told they had my phone number wrong ?? In any case, I was told today that the only resolution is to put the car back to stock or relaminate the molding. Since I would never have leased this car with the original stock molding AND I was told it would be replaced, this seems like a classic breach of contract. I requested that they take this car back and give me one with a tan interior, which is the only way the stock molding is acceptable.

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William Cover
10/25/2011 2:59:40 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Taal Aviad
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Sloane Honda:

I visited the Sloane Honda showroom seeking information on leasing/purchasing a new Accord and met Taal Aviad. Taal was extremely knowledgable and patient in answering my many questions concerning a CR-V and a LX-P models.
Due to Taal's resourcefulness in making the financial terms both comfortable and affordable by picking up the three remaining payments on my present lease but also the service costs for my 2009 LX-P which I brought in for state inspection and oil change earlier. As a result, I drove home with a brand new, dark metallic red, Accord with a luxurious, light tan interior. I am totally delighted with my Sloane Honda experience and of course, my new Accord.

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rajmahe
10/18/2011 1:49:34 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Nick Gregoria
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Sloane Honda:

Great price, very freindly and helpful, could close the deal in 20 minutes and I was driving back home with the vehicle in 30 minutes.

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