Because Dave Bruno in the Service Dept. is so helpful, competent, and so customer focused, I decided to trade in my dependable 2005 CRV for a newer model, and to buy it at Sloane rather than one of their competitors. Dave referred me to Igor in sales, and again I encountered someone who was competent and customer focused. Igor asked me what i wanted in a vehicle, even color preference, and only showed me what I was looking for.
He wasn't pushy, didn't try to up-sell, but he Was responsive to my calls about expected delivery date, which was a week later. (I ordered some accessories and wanted to wait until they were done before I picked up my new CRV.)
If you're looking for a Honda, go to Sloane; don't waste your precious time going anywhere else.
One more thing: I was originally speaking to another salesman, who did the ethical thing once he found out that Dave had already spoken to Igor about me, and introduced me to Igor rather than try and get the sale.
I Recommend This Dealer:
Raphael in the Business Office, receptionist in the showroom.
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