I am not sure how this dealer got so many 5 star ratings. There is no way Sloane Honda received this many positive reviews. Reads to me like the generic paid for reviews by agencies. The sales rep Chris was friendly and accommodating when we went in to look at the vehicles, of course, he wanted the commission. When I received my first monthly statement and the numbers didn't add up, I went back to the dealer and asked to speak with the sales rep and was told he was unavailable, but I saw him sitting in his cube on the empty dealership floor. He didn't even want to come out because he knew what he did! I spoke with the General Sales Manager, who in my opinion is the worst car salesman I have ever encountered. Horrible, know-it-all, attitude, highly needs customer service training in my opinion! Good luck with this guy, Sloane! The GSM basically said "your fault for signing the contract, not our problem! He didn't even try to resolve the issue or understand his salesman's mistake! I can tell you I have never wasted my time writing reviews, but this experience has left me so damaged. I cannot believe a dealership operates in such unethical ways. Now my family is left with a vehicle that we are being charged more than what the car is worth. BE CAREFUL! Read the real reviews, this dealer will bait you in and laugh at you behind your back!!!
I Recommend This Dealer:
Rob Thompson, Chris Miranda
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