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Sloane Honda - Service Center

Philadelphia, PA

4.1
153 Reviews

153 Reviews of Sloane Honda - Service Center

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May 13, 2025

My experience with Dan Mccarthy was very good. He kept me informed of what was being done and what needed to BE done throughout the process. More

by gman225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel P Mccarthy
May 13, 2025 -

Sloane Honda responded

We're delighted to hear that Dan kept you well-informed during your visit at Sloane Honda. Thank you for sharing your positive experience with us!

May 13, 2025

I bought my current car in October 2023 and the salesperson at the time, Yu, was wonderful. The car was stolen and was at Sloane for 27 days. The service department is superb - informative, patie More

by Rosie3126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Benincasa
May 14, 2025 -

Sloane Honda responded

Thank you for sharing your experience with us, Rosie! We're delighted to hear that both Yu and Mike provided excellent service during your time at Sloane Honda. We appreciate the kind words and are here if you need anything in the future!

March 12, 2025

Friendly service and considerate employees _ transportation to and from dealerships was on time and courteous More

by Pdemnisky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in the service department
Mar 12, 2025 -

Sloane Honda responded

Thank you for sharing your experience with our team at Sloane Honda!

February 26, 2025

I brought my car in for inspection February 2025. My service rep was Jamie. She is the best of the best. She kept me informed of my cars progress coming over to me telling me what I need for inspecti More

by Roomsuper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie, service rep.
Feb 26, 2025 -

Sloane Honda responded

Thank you for sharing your recommendation and review with us! We're pleased to hear that Jamie provided exceptional service while keeping you informed throughout the process. See you next time at Sloane Honda!

February 05, 2025

Overall, the experience went okay (car inspection) One drawback: when I got back back my new registration card, it was torn up (luckily, I found the torn pieces & was able to tape them together) More

by CHUDZINSKIJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taal Aviad
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Driesbach
Feb 05, 2025 -

Sloane Honda responded

Thank you for sharing your feedback. We're glad to hear the inspection went well at Sloane Honda but apologize for the issue with your registration card. We'll address this with our team to ensure it doesn't happen again in the future!

October 19, 2024

That Monday was my day off from my work; worst Monday of life. I had an appointment with Honda tho get a diagnostic of my car, Jamie was my service counter; the way she talked to me , make me very sad . I k More

by Rogerbarthelus2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jamie
Oct 21, 2024 -

Sloane Honda responded

I'm truly sorry to hear about your experience and how you felt during your visit. We strive for respectful and inclusive service for everyone, so this feedback is concerning. Please reach out if you'd like to discuss further or need assistance with anything else. Thank you, Randy Warner - Service Manager - +1 (215) 305-5000

October 11, 2024

I purchased a new CRV over 6 months ago. I scheduled an oil change and went to my appointment. The service mechanic said I don’t need a change yet and contact my advisor. I don’t have an a More

by Runwaygolfer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Oct 11, 2024 -

Sloane Honda responded

You do get 2 years of maintenance with your Honda purchase. The way Honda does it the service light has to go on. That is when the service is due and that is when it is covered. Once your maintenance light is on please reschedule your service and we will be happy to handle it for you. I am sorry if that was not clearly explained to you. Thank you for your business Brett Younger General Manager

September 11, 2024

Had a decent experience getting drop-off service done. Appreciated receiving a video of the work completed by the mechanic that was done in a timely manner. I will continue to bring my car when service is More

by SR22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie K
Sep 12, 2024 -

Sloane Honda responded

Thank you for sharing your experience! We're glad to hear the drop-off service and video updates met your expectations at Sloane Honda. We look forward to assisting with any future needs!

September 02, 2024

My wife and I are Sussman Honda refugees and had a bad experience with both Service Departments that subsequently bought Sussman (Honda of Abington, then Fred Beans). Though it's much further away, th More

by Ray & Gean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Mccarthy
Sep 03, 2024 -

Sloane Honda responded

Ray & Gean, we're delighted to hear that Dan and our Sloane Honda Service Department could provide the trustworthy service you were looking for. Thanks for making the trip to see us!

August 16, 2024

The service ( inspection and oil change) was done in a timey matter and was correct. More

by sullivan5360
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
Aug 19, 2024 -

Sloane Honda responded

We are glad to hear that our team provided timely and reliable service. Thanks for choosing Sloane Honda!

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