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153 Reviews of Sloane Honda - Service Center
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February 02, 2014
I have been going to this dealer/service dept for many years and have always gotten excellent service and help with my vehicle. There have been many times when I had to visit the service dept without an a years and have always gotten excellent service and help with my vehicle. There have been many times when I had to visit the service dept without an appt and have always been helped right away with my problem with my vehicle. Iam so very thankful to Jamie Kubacki and Mark Viggiano for all there help over the years. I know if I call them or come in and ask for them, they will always be avaliable to help me. I can't thank them enough and still continue to do so. More
by tineri1209
Employees Worked With
Jamie Kubacki/Mark Viggiano
December 18, 2013
I had a very good experience at Sloane Honda. My transmission failed so I brought a certified car, I got a good deal, William was wonderful with making the deal happen and Alex should me all the tec transmission failed so I brought a certified car, I got a good deal, William was wonderful with making the deal happen and Alex should me all the tech stuff about the car and set up my Bluetooth. I left happy More
by Tblessedbaby
Employees Worked With
William Burnett, Alex Pizarro
June 25, 2013
Took my car in for service May 8th after the mechanic I have been going to for 30 years could not correct a TPMS problem. I received a call from Ian several hours later telling me all 4 tire sensors were b have been going to for 30 years could not correct a TPMS problem. I received a call from Ian several hours later telling me all 4 tire sensors were bad and needed replacing. I called my mechanic and was informed 2 of the sensors were replaced in October 2012 when the problem started. He further stated the sensors were purchased from Sloane and had a one year gaurantee. I called Ian back telling him I would pay for the installation of all 4 sensors but would only pay for 2 sensors since 2 were still under warranty. Ian said he would "have to look into it" and call me back. 2 hours later Ian called back telling me miraculously now only one sensor needed replacing. Naturally it was not one of the sensors installed in October.The one sensor and programing cost over $200. If I hadn't questioned the original call I guess I would have been ripped off to the tune of almost $700. A few days later I received a survey. I included the above information. About 2 weeks ago I received an email from Mr. Viggiano reminding me of additional service I needed. I did not include the details from my visit but replied I would never set foot in his dealership again. I never got a response from either email so I guess they don't care. Insult has been added to injury. On Sunday June 23 the TPMS light went on and off a couple of times. It went back on again on June 25th and is still on. I have ZERO confidence in Sloane and deciding what my next move will be. More
by Rich8544
Employees Worked With
Ian
