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Sloane Honda - Service Center

Philadelphia, PA

4.1
153 Reviews

153 Reviews of Sloane Honda - Service Center

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August 13, 2024

I have been with honda for 12yrs the cars and services are all awesome!Highly recommended when it comes to quality and care! More

by meann31471
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Aug 13, 2024 -

Sloane Honda responded

Thank you for being a loyal customer for 12 years! We're thrilled to know you can count on the team at Sloane Honda to keep your vehicle in top shape. Here's to many more miles together!

July 22, 2024

I am waiting for my car to finish being serviced and it’s already been 4 hours for an inspection, oil and filter change and purchasing new tires. I’ve been coming here for 40 years but will not come back af More

by peakaye123PK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Randall Warner
Jul 24, 2024 -

Sloane Honda responded

We apologize for the long wait time you experienced during your recent visit. This certainly does not reflect the efficient service we strive to provide, especially for a loyal customer of 40 years. We would like to discuss this further and make things right if possible. Please reach out at your convenience. Thank you, Randy Warner - Service Manager - +1 (215) 305-5000

July 05, 2024

THE WORST DEALERSHIP IN ALL OF THE 11 Hondas I have owned or leases since 1989 More

by Former Honda owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Randy Warner
Jul 05, 2024 -

Sloane Honda responded

I'm very sorry that you had a negative experience. We expect so much more for our customers than 1-star service and I want make things right. Would you please reach out so we can discuss what happened here? Thank you, Brett Younger - General Manager - (215) 305-5000

Jul 05, 2024 -

Former Honda owner responded

Check your email I sent yesterday I picked up my car about 45 minutes ago If I could have given a zero across the board I would have

Jul 05, 2024 -

Former Honda owner responded

I sent my response

June 14, 2024

Came in for annual state inspection and oil change. Service was performed in a reasonable amount of time. I was kept apprised of updates and timing of service. More

by edmisczak1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan in the service depoartment
Jun 17, 2024 -

Sloane Honda responded

Thanks for sharing your experience! We're glad to hear that our team at Sloane Honda kept you informed and provided timely service. See you next time!

May 18, 2024

I mentioned check the transmission oil they didn’t checked! And 26 point checked where is the sheet comment's i didn’t received. Any Honda machine can recommend 159000 mileage need to replace transmi More

by abrahamv61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Temur Abrorov
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Sloane Honda responded

Abraham, I'm sorry to hear about your recent experience. We aim for transparency and thoroughness in our services so it's concerning that you didn't receive the 26-point check sheet or have your transmission oil checked as requested. Let's make sure we address this properly - please reach out directly so we can make it up to you. Thank you, Randy Warner - Service Manager - +1 (215) 305-5000

May 01, 2024

Dropped off car at appointment time taken in immediately did not wait for car within the next three hours was called back to get my car that was finished More

by joejaws
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
May 02, 2024 -

Sloane Honda responded

It's great to know that your experience at Sloane Honda was efficient and hassle-free. We appreciate the positive feedback!

April 26, 2024

Very professional, detailed, convenient to schedule online. Didn’t have to wait for too long. More

by malikaabdukadirova
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Apr 26, 2024 -

Sloane Honda responded

Thank you for the excellent review of Sloane Honda! We are glad that it was easy to make an appointment online and that everything else went smoothly as well!

April 05, 2024

Service performed was good. I never received a phone call on status of work on car I phoned the dealership numerous times and told that my car was in process. Phone calls were s More

by car7b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Patterson
Apr 08, 2024 -

Sloane Honda responded

I'm sorry to read about the communication issues you experienced during your service visit. We strive for clear and timely updates, so it's disappointing that we fell short in this instance. I'd like to discuss this further with you if possible - please feel free to reach out at a time that suits you best. Thank you, Randy Warner - Service Manager - +1 (215) 305-5000

March 29, 2024

Great service and people at the dealership. Highly recommend this dealership for all your needs, More

by bpcbear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
Mar 29, 2024 -

Sloane Honda responded

We really appreciate you taking the time to leave Sloane Honda this awesome review, thank you!

March 22, 2024

Excellent service. Staff is extremely friendly and takes into consideration of having your vehicle’s service completed within the promised time. More

by Memzie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy and Siani
Mar 22, 2024 -

Sloane Honda responded

We're glad to know you had an excellent experience with our team at Sloane Honda. We always aim for timely service! Thanks for your feedback.

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