My Review Of Sloane Toyota Scion of Glenside:
Sloane Toyota of Glenside is a quality organization. The Service Department, Sales and everyone in between made our experience very pleasant. The facility itself is very nice and clean as well.
Rob Fox is an incredible sales person. He did so many things right; he understood what was important to us, what was not and what we needed and wanted. He asked questions the right way, at the right time and most importantly...he listened. I never felt like he was 'trying to sell us a car'. He was assisting us in making an important purchase. He kept us informed every step of the way and helped us through the process flawlessly. His follow through and attention to detail on delivery, making sure I knew how to use everything in the car, was a nice touch I did not expect. He also kept reminding me that if we had any questions or needed anything at all, to just call, and I believe that is genuine.
His relationship with Chris Larmer in the Service Department was key to our experience as well. Chris is an acquaintance of ours and introduced us to Rob. Chris also serviced my husband's car while we were waiting to finalize our new purchase...that was a really nice touch and showed us that the team atmosphere at Sloane extends across departments. Tom, who finalized our deal, was incredibly personable and a pleasure to deal with.
We look forward to continuing our relationship as customers at Sloane, and with Rob and Chris, for many years to come.
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Sloane Toyota Scion of GlensideAdded:
10/25/2013 2:19:35 PM
Katie, thank you so much for acknowledging our salesmanship with this humbling review! At Sloane Toyota of Glenside, we take great pride in the way we provide customer service. Rob went above and beyond to create an incredible car-buying experience with you, and this makes us very proud! His attention to detail and genuine care for customers make him an outstanding member of our dedicated team. He will be thrilled to hear of your kind review. Enjoy your new purchase, and we look forward to ensuring your satisfaction for many years to come. Be sure to "like" us on Facebook and "follow" us on Twitter for monthly news, deals and specials.
Sincerely, Lisa Naegele - Customer Relations