My Review Of Sloane Toyota Scion of Glenside:
I walked in and was asked if I could be helped. My response was I was just looking. Then when I wanted to speak to someone, I scanned the room with my eyes and they landed on Jim Brody. Must of been my day after looking for cars for pass day and half. He was vey nice, smiled and took care of me right away. Jim was very helpful. Jack the manager was wonderful too. He spoke very friendly and was willing able and ready to help me get what I was looking for and to the price I wanted to spend and the car payment I wanted to make. Ocassionally came out of his office to see if all was going ok, and if I needed anything else. He took the extra mile that most people don't with he customer. He was well dressed which to me shows you care about how you are precieved. Now there's Tim, always smiling with that happy face. He knows his job and he does his job, very confident which makes me feel I haven't made a mistake. Paper work excellent, process in a timely matter.
The only thing I wished happen which didn't, when someone tells you they are going to send the car to be cleaned up, I truly expect just that. Now the car I purchased wasn't all that bad, but i could tell from day to the next day they really didn't clean it as one would have expected.
I'm very anal when it comes to cleaniness always to the point of perfection but not perfect. Someone like me would notice the smallest thing, before the bigger things. In this case it wasn't nothing big, it was the small things. Jim cleaned the back window as much as he could, but Jack got the job done the way it should have been done. There should always be someone on the premise to make sure all cars being purchase are shinning as if it was a brand new car, if fesible. At the end, I loved all of them. On my way out, I made sure the couple Jack was talking to does a great job, great person, and will take care of you. If your going to be honest be honest in life it will take you a long way. My motto is, my word is my bond and I live by it and stand by it always. God Bless and Happy New Year to all.
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Sloane Toyota Scion of GlensideAdded:
12/30/2013 2:34:27 PM
Thank you for this encouraging review, and we are happy to know that you enjoyed the car-buying experience with us! At Sloane Toyota of Glenside, we are always looking to improve our customer service and your feedback will help us grow our business in a positive direction. Congratulations on your new purchase, and we look forward to working with you again. Make sure to follow us on Facebook and Twitter for news and maintenance specials.
Kind regards, Lisa Naegele - Customer Relations