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Sloane Toyota of Philadelphia - Service Center

Philadelphia, PA

4.8
83 Reviews
Call Service Center (215) 742-9300

83 Reviews of Sloane Toyota of Philadelphia - Service Center

Sort by
January 03, 2024

Very good service, quick and efficient. would recommend Toyota to friends and family.very friendly . More

by Barb P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Hildenbrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 04, 2024 -

Sloane Toyota of Philadelphia responded

Thanks for highlighting our efficient, friendly service at Sloane Toyota of Philadelphia, Barb! Your recommendation means the world - see you next time!

Helpful
December 15, 2023

Process fast, convenient, professional , friendly, resolve any problems as customers request, take care vehicle complete More

by tommy.nguyen1838
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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Dec 15, 2023 -

Sloane Toyota of Philadelphia responded

Tommy, we're glad to know you found our process at Sloane Toyota of Philadelphia fast and convenient. We always aim for professional service that meets all customer needs. Thanks for the review!

Helpful
December 07, 2023

Customer service people is very nice and very friendly .Also do not have wait longer. More

by NTIGREROS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Hildenbrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 07, 2023 -

Sloane Toyota of Philadelphia responded

Thanks for leaving Sloane Toyota of Philadelphia a five-star review! We are thrilled that our team delivered excellent and quick service. Have a great day!

Helpful
November 30, 2023

Good services, very polite and well taking care of I would recommend to friends and family More

by boly4463
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hiran
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Nov 30, 2023 -

Sloane Toyota of Philadelphia responded

Thank you for your trust in the Sloane Toyota of Philadelphia team! We are pleased to know you feel confident in our service department.

Helpful
November 29, 2023

He had good communication skills with us . He gives all the information we asked about car service More

by lidaelmazi
Recommend Dealer
Yes
Employees Worked With
Toan Chung
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 29, 2023 -

Sloane Toyota of Philadelphia responded

It's great that the Sloane Toyota of Philadelphia team was helpful and provided excellent communication. Thanks for leaving us a five-star review, and we'll see you next time!

Helpful
October 25, 2023

I would like to service better . Thank you for your time to service. Ok bye More

by thienle5555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Hildenbrand
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Discolo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 25, 2023 -

Sloane Toyota of Philadelphia responded

I'm very sorry to see that we did not deliver a five-star experience. I would really appreciate the chance to learn more about what transpired during your visit and understand how we can improve our service. If you're open to sharing the details, I invite you to contact me directly. Thank you, Ray Hildenbrand - Service Manager - 215-742-9302

Helpful
October 03, 2023

I am satisfied with the service, attention, I encourage others to buy a car from you, everyone will be satisfied More

by nino.revishvili
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Hildenbrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 03, 2023 -

Sloane Toyota of Philadelphia responded

Nino, we're delighted to know you had a satisfying experience at Sloane Toyota of Philadelphia. Thanks for recommending us, and enjoy your new ride!

Helpful
September 28, 2023

Great service, I was I. And out at a reasonable time. I would recommend them forservice More

by Lawrence williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo
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Sep 28, 2023 -

Sloane Toyota of Philadelphia responded

Lawrence, thank you for reviewing Sloane Toyota of Philadelphia! We hope you have a stellar day!

Helpful
September 23, 2023

Rick always had the best way to treat his customers. It’s always a pleasure to deal with him. He has a great attitude and best customer service ever. Keep up the great work. More

by Jannette402
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Santos
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Sep 25, 2023 -

Sloane Toyota of Philadelphia responded

Jannette, we're delighted to know that Rick's service has left a positive impression on you. We appreciate your kind words and will certainly pass them along to him and the rest of the team! Thanks for choosing Sloane Toyota of Philadelphia and safe travels ahead!

Helpful
August 31, 2023

Fast and reliable service and friendly represented anupfront with cost of service. Dropped off car with no hassle. Than Tokugawa Hiram. More

by Swinfran
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Hildenbrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hiram
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Aug 31, 2023 -

Sloane Toyota of Philadelphia responded

We're glad to know you had a fast and reliable service experience at Sloane Toyota of Philadelphia! Our team is always here to provide transparent and clear service. Thanks for the positive feedback!

Helpful
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