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Smith Gray Buick GMC

4.9

113 Lifetime Reviews

16573 Conneaut Lake Rd, Meadville, Pennsylvania 16335
Call (814) 724-8240

113 Reviews of Smith Gray Buick GMC

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August 15, 2017

"Another good experience."

- Lori Bogda

This is the third vehicle we have purchased from Smith Gray. We look forward to another positive experience. Mark did a great job explaining the options on the vehicle. Thank you.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Justin Gray
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Mark Laperriere
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jim Zaphiris
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
August 01, 2017

"Very smooth process."

- mddo

Mark was very helpful and informative. He worked hard to get the best price and lease option available. Jim made the leasing and paperwork as unobtrusive as he could. Would definitely recommend these guys if you are in the market for a GMC product.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Mark Laperriere
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jim Zaphiris
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
July 26, 2017

"One of the best dealers we have ever dealt with."

- Lona Drum

Our rating is of the highest. The service and information given was thorough and thoughtful. The process of our purchase was made easy and conversation was great. Really appreciate the time given to us by Justin, Jim and Mark. Felt very satisfied as we left with our new truck and the assurance we were given that anything that we misunderstood would be explained with just a visit. We have dealt with Smith-Gray for a number of years and plan to do so in the future. Thank You so much. Gary and Lonnie Drum

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Justin Gray
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Mark Laperriere
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jim Zaphiris
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
David Gray
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
July 24, 2017

"Great buying experience at Smith-Gray!"

- Wade & Tammy Calderwood

A huge thank you to Justin and Jim for a seamless sales experience. From finding just the right vehicle for us to working out the perfect financing scenario, you exceeded our expectations during the purchase of our 2017 GMC Acadia! We appreciate the opportunity to work with you and look forward to an ongoing relationship in the years ahead!

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Justin Gray
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jim Zaphiris
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
July 07, 2017

"Thanks for an amazing deal!"

- Shannon443

After my boyfriend purchased his new truck I knew the place to go was smiths! Mark was a huge help and easy to talk to! His laid back personality and humor made waiting easy. He was upfront about any questions we had which was great. It wasn't just another guy putting on the sales act to get us to purchase. They were fair all around and gave us a great deal! Made the process quick and simple. I love my new vehicle and it is a great first purchase. I would definitely come back and deal with mark if I ever wanted to buy a vehicle again. Thanks!

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Mark Laperriere
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jim Zaphiris
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
June 28, 2017

"Always professional and there to please their customers"

- momcat80

Since moving to Meadville in 1976, Smith-Gray has been our go-to dealership. Their service department is the BEST and always willing to do what is in the best interest of the customer. All the Smith-Gray employees are positive and professional and customer-centered. Truly a total package for customer service! Love their positive smiles and a pleasure dealing with Justin Gray and Jim Zaphiris!

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Justin Gray
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jim Zaphiris
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
June 20, 2017

"Great car buying experience!"

- Julie Panchura

We had a fantastic car buying experience with Justin at Smith-Gray! He found us exactly what we were looking for! There was never any high pressure to buy. Justin was only concerned about us being happy with the vehicle and comfortable with the financing options. Also, Jim was very easy to work with and extremely knowledgeable about the various extended warranty options that were available for us. We cannot say enough about how much we enjoyed this experience!

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Justin Gray
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jim Zaphiris
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
David Gray
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
June 01, 2017

"GMC ACADIA"

- Melinda

It was a true pleasure dealing with Mark at Smith Gray. He was very professional and knowledgeable. He was willing to work with us to get us the best price possible. My vehicle was ready when promised and Justin did a great job going over the features of my Acadia. Great people to deal with. Melinda

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Mark Laperriere
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
May 30, 2017

"Excellent experience"

- GMC Sierra

I had the pleasure to work with David and Justin Gray at Smith Gray. David located the exact truck I wanted and the delivery went smooth and on schedule. Justin took the time to explain each vehicle function in detail and has great product knowledge. This was my first sales experience with Smith Gray but I will return for my next vehicle purchase(s). Thank you all.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Justin Gray
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
David Gray
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
May 27, 2017

"Buying my GMC Canyon "

- Mike3398

My experience working with Smith Gray was excellent. The service and assistance was exceptional. Thank you Mark, Justin, and Jim for all of your help and for making my experience purchasing my first truck unforgettable!!

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Justin Gray
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Mark Laperriere
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jim Zaphiris
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
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