Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Smithtown Toyota
Smithtown, NY
1,275 Reviews
Smithtown Toyota has been family owned and operated for over 50 years and we understand how important it is to build and maintain relationships with our clients. Our committment to customer service is second to none. We are an original Toyota signature dealer which focus's on continuous improvement in all aspects of business as well as a 9 time winner of the prestigious Presidents award.
Smithtown Toyota offers an Express Service facility providing quick turn around time on oil changes, maintenance, inspections, tire repair, replacement and much more...Our waiting area is equipped with comfortable leather chairs, a flat screen television, complimentary bagels and coffee, as well as free Wifi for your convenience. Click here to Schedule Service.
Our Parts department is the most comprehensive around, we carry a extensive inventory of parts and accessories for all Toyota models. If you happen to catch us after hours, no problem, visit Toyota Parts Warehouse, place your order 24 hours a day and we can even deliver it right to your front door.
Our online dealership was created to enhance the buying experience for each and every one of our Internet customers.
Please feel free to call our Client Care Representatives in our Internet department at 888-805-4245 to request further information.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:30 AM - 8:00 PM
Tuesday 9:30 AM - 8:00 PM
Wednesday 9:30 AM - 8:00 PM
Thursday 9:30 AM - 8:00 PM
Friday 9:30 AM - 8:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,275 reviews
November 03, 2025
I recently purchased my first vehicle from Smithtown Toyota, and the experience was outstanding from start to finish. Mike and Rocky were exceptionally professional, kind, and attentive throughout the e Toyota, and the experience was outstanding from start to finish. Mike and Rocky were exceptionally professional, kind, and attentive throughout the entire process. They made what could have been a stressful experience feel effortless and enjoyable. I truly appreciate their honesty, patience, and commitment to customer satisfaction. I highly recommend Smithtown Toyota to anyone in the market for a new vehicle. More
by g303840
November 02, 2025
Everyone was super nice and helpful especially our dealer Louis b. Made the process of getting a new car easy and quick. Louis b. Made the process of getting a new car easy and quick. More
by allisontasman98
November 01, 2025
Can't say enough good things about Rob Schappert and my overall experience at Smithtown Toyota. The epitome of professionalism, courtesy & respect all around. None of the usual "pressure tactics" so typica overall experience at Smithtown Toyota. The epitome of professionalism, courtesy & respect all around. None of the usual "pressure tactics" so typical at most dealerships. In fact this was anything but that. Kudos to Rob and everyone there; would not hesitate to highly recommend anybody to Smithtown Toyota. Thanks for a great experience guys!! More
by MARK
November 01, 2025
Bob was very helpful and a pleasure to work with. He was very responsive to any questions I had and made the process easy. He was very responsive to any questions I had and made the process easy. More
by Yvonnelarosa
Employees Worked With
November 01, 2025
Rob Schappert and the team at Smithtown Toyota made buying our vehicles an easy and great experience. buying our vehicles an easy and great experience. More
by Lauran.DeRosa
October 30, 2025
From the initial interaction and review of my needs everything was handled extremely professionally and expeditiously everything was handled extremely professionally and expeditiously More
by Nick T
October 28, 2025
Thank you big Mike and Rocky for an easy and painless process. Mike is a great guy and made the process easy for us. No games and fair price. Ditto Rocky in Finance. Please to do this transaction will be process. Mike is a great guy and made the process easy for us. No games and fair price. Ditto Rocky in Finance. Please to do this transaction will be back. My daughter thanks you. More
by dpdiamond
October 25, 2025
Very comfortable experience. .everything went smooth and timely..be back in a couple years .I guess I'll have to recommend a friend! .everything went smooth and timely..be back in a couple years .I guess I'll have to recommend a friend! More
by alumajoe
October 22, 2025
Very kind not pushy. Gets you all the info you need efficiently to move things along Gets you all the info you need efficiently to move things along More
by Robertearl12891
Employees Worked With
October 22, 2025
Polite informative patient knowledgeable n easy to talk to. He did not rush us n was a truly nice man. He his an asset to your dralership. to. He did not rush us n was a truly nice man. He his an asset to your dralership. More
by Fran
