I'm a second time buyer at Smithtown Toyota. My salesman Rich was a pleasure to work with. He was professional, knowledgeable and very likeable. Rich will definitely be my go to guy for my next Toyota!

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We have purchased 2 other Toyotas at Smithtown Toyota. We knew that that was where we would end up leasing our 3rd. We knew we wanted a RAV4. The one we wanted was not on the lot and had to be ordered. We were given a window during which our car would arrive , and it came in 1 week earlier than expected.
Sean Dietz was our salesperson. He was polite, professional, pleasant and knowledgeable----he was EXCELLENT! *****5 stars! We had direct contact with Sean every step of the way---he was very easy to reach at any time. Sean was willing to spend as much time with us as we needed and answered ALL of our questions...and even told us to contact him at any time after we left with our new car---and we WILL-- since we will be upgrading our flipphone to an IPhone so that we can take advantage of all that our Navigation/ Display Audio System has to offer. Thank you, Sean!

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We had bought our first Toyota (Camry): the experience was great, dealers very friendly and helpful. They explain
the slightest detail of both the deal itself and the car features. We hope our future service would be as good.

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I brought my car in for a service. Larisa Racenis was the service representative. She was professional, helpful and friendly. She brought to my attention that i had a couple of recalls on the car and arranged for them to be looked at on the same day. Also, one thing that i asked her about could not be taken care of that day. She had suggestions that solved the problem and made the visit successful and therefore, i didn't have to return another day. She kept me updated on the timeframe of when my car would be ready and was very attentive.
Based on my experience, i would recommend Smithtown Toyota Service Department to a friend and especially to ask for Larisa.

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Fantastic experience. Rich was very straight forward and easy to work with. Very different from other dealerships. Highly recommend him. Loving my new Rav4. Extremely satisfied with my decision to buy here.

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Lou was an excellent salesman. When picking up our new Toyota Highlander, Lou was clear no matter how late we needed to get there, that he would wait for us and explain all we needed to know about the car. After all the paper work was complete, he gave us a complete run down of all the features in the car and how they worked, including under the hood of the car. He really made us feel important. We bought two cars in the past from Smithtown Toyota and this is was our third. Each time the of purchase, the service was nothing less than excellent. Thank you Lou.

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I have dealt with lots of salesmen in the past but this time Aman was a totally different experience. He was courteous and excellent. I would tell all my friends and family to buy a car from him.

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I was researching for a new car(Scion frs) and Smithtown Toyota team contacted me. Lauren Karakasians from Sales initially talked to me on phone and told me more about the car and other incentives they can provide. She was very cordial and I was convinced to visit the dealership and take a test drive even though I had other dealers close to my place. Unlike other salespersons I visited earlier (who were very pushy), she was was very professional and let me take my time in the decision making. She provided me all information I needed to buy the car. I was very comfortable during the whole process and finally bought the car a week later. I recommend the dealership and the salesperson (Lauren) for any one looking to buy a new car in the nearby area.

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I made the appointment exactly when I needed it. I brought my Rav4 for general service, The woman at the desk was so friendly, I asked for a estimate on tires, while I was waiting she let me know before any work had been done, which I much appreciated , The waiting room was great. There was coffee, bagels, television, vending machines, and tables. I got some school work done, and the service was so quick I was amazed how fast i was in and out. Wonderful service.

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Lou was helpful, courteous and informative. He was patient and thorough during the explanation of the
workings of the car, and he walked me through each step of the buying process in a professional and
friendly manner.

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