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Smithville Ford
Smithville, MO
144 Reviews
Welcome to Smithville Ford - your destination for an impressive inventory of new Ford models and a wide selection of top-quality Used Cars, Trucks, and SUVs. Our dealership is your one-stop automotive solution and takes pride in providing exceptional customer service. We understand that purchasing or maintaining a vehicle is a significant investment, and we are committed to making your experience with us as pleasant and stress-free as possible. Visit our Ford dealer in Smithville, MO, today and see how we can help you out. We serve folks hailing from Smithville, Kansas City, Kearney, Savannah, Liberty, and surrounding areas.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
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Showing 144 reviews
August 06, 2024
Staff is nice and professional as usual. Dealership very clean. And service is very fast.. Dealership very clean. And service is very fast.. More
by Gregsmith267@gmail.com
Verified Customer
August 05, 2024
Smithville Ford is a great place to buy a used car there is a great selection and the prices are great is a great selection and the prices are great More
by cjl630
August 05, 2024
Overall, a good experience. The total time there due to understaffing and/or process issues could have been less. The total time there due to understaffing and/or process issues could have been less. More
by jwarner0297
Employees Worked With
August 05, 2024
I was able to get my F150 serviced, oil & filters changed, tires rotated ... all without an appointment... completed in about an hour!! changed, tires rotated ... all without an appointment... completed in about an hour!! More
by HMSHULER
August 05, 2024
This was a great service experience. Ryan was helpful and the service department was quick, efficient and very helpful! Ryan was helpful and the service department was quick, efficient and very helpful! More
by Lucas Baker
August 05, 2024
Great Experience! Always on time and personable service. Preferred location for many years. Thank you Always on time and personable service. Preferred location for many years. Thank you More
by awiedel1
Employees Worked With
Other Employees :
Dave Walley, Corbin Campos
August 03, 2024
1st time buying from them and Mike Craig my sales person was great, had the truck cleaned and ready to look at when I arrived and the rest of the team there was fantastic as well, they make the buying proce was great, had the truck cleaned and ready to look at when I arrived and the rest of the team there was fantastic as well, they make the buying process really easy, I will definitely be coming back!!! More
by orthel.robert
Employees Worked With
July 09, 2024
Service Department is horrible. They don’t contact you about anything to do with your vehicle and just hold onto it for days longer than originally agreed upon for very basic repair They don’t contact you about anything to do with your vehicle and just hold onto it for days longer than originally agreed upon for very basic repairs. Whoever the manager in that department is should be fired immediately. Then to top it off when you call to ask questions they have some nasty attitude about their screw ups. NEVER and I repeat NEVER do business with these jokes. I thought it was bad before the owner change but they’ve found multiple ways to make it worse. Don’t waste your time just go to a bigger dealership that might actually know what they are doing or that holds their employees accountable. More
by johndwarner4
