Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Smithville Ford
Smithville, MO
148 Reviews
Welcome to Smithville Ford - your destination for an impressive inventory of new Ford models and a wide selection of top-quality Used Cars, Trucks, and SUVs. Our dealership is your one-stop automotive solution and takes pride in providing exceptional customer service. We understand that purchasing or maintaining a vehicle is a significant investment, and we are committed to making your experience with us as pleasant and stress-free as possible. Visit our Ford dealer in Smithville, MO, today and see how we can help you out. We serve folks hailing from Smithville, Kansas City, Kearney, Savannah, Liberty, and surrounding areas.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 148 reviews
March 02, 2025
I am very pleased with the service I received at Smithville Ford. Cody Gray was an exceptional help with the purchase of my 2015 Ford Edge! Cody and his team were awesome to work with and I will def Smithville Ford. Cody Gray was an exceptional help with the purchase of my 2015 Ford Edge! Cody and his team were awesome to work with and I will definitely refer my friends and family to do business at Smithville Ford! More
by kodi_saxton
Verified Customer
February 28, 2025
I purchased my vehicle from your dealership and will have you change my oil from now on. you change my oil from now on. More
by penceheating
Employees Worked With
February 27, 2025
Dealership fumbled the title papers. After spending 2 hours in line the Missouri inspection had a 2020 date. Unacceptable. After spending 2 hours in line the Missouri inspection had a 2020 date. Unacceptable. More
by acoble.tc
February 27, 2025
In a simple list. -Friendly -cooperative -efficient, you won’t be there all day I WILL be back for my next Ford. -Friendly -cooperative -efficient, you won’t be there all day I WILL be back for my next Ford. More
by travis.vandewater
February 06, 2025
Great service and experience! I think it was made easy because they know the ropes and can you out the door in your new vehicle fast! I think it was made easy because they know the ropes and can you out the door in your new vehicle fast! More
by gerrikagreen
Employees Worked With
January 29, 2025
Mike Craig was my salesperson and Dave McCullough worked out all the business details. Both were true gentlemen, responding quickly to my questions and providing honest and detailed answers. Mike went the e out all the business details. Both were true gentlemen, responding quickly to my questions and providing honest and detailed answers. Mike went the extra mile by being there for the carrier to make the vehicle pickup. It was a great experience and a pleasure doing business with Smithville Ford. More
by dan.donovan
January 28, 2025
Second vehicle purchase from Pat in the last year super friendly, courteous, and knowledgeable a real pleasure to work with! friendly, courteous, and knowledgeable a real pleasure to work with! More
by RUDY3207
January 28, 2025
Very helpful and considerate very knowledgeable of vehicle I was interested in. Not pushy to get a sale. Love that. vehicle I was interested in. Not pushy to get a sale. Love that. More
by wlrapp
January 24, 2025
Waited 1 hour and 40 minutes for an oil change, which is way to long. There were 2 other women waiting in front of me complaining about the same thing. The service sticker that was put in my windshield said way to long. There were 2 other women waiting in front of me complaining about the same thing. The service sticker that was put in my windshield said next service at 139,089 miles (my vehicle has 60,000 miles). The backing from the sticker was also left in the cup holder, not a huge deal but it all adds up to a not so good experience. More
by JULIEW5
