The manager/sales crew at Solomon auto are more childlike than they are professional. First off, let me say I've purchased vehicles before: Chrysler New Yorker '89, Chrysler Le Baron GTC '96, Mitsubishi Eclipse GT '02, Jeep Grand Cherokee Laredo '04 all from different dealers throughout the Pittsburgh region; each of these previous purchases were carried out by professional dealers. @ Solomon, you get salesman like Anthony who lie straight to your face and everything else. The skid plate(which guards the gas tank on the car I purchased) had a massive lead plate welded to the bottom of it. this plate was rusted to the point that the edges were crumbly, and the weld job(I've welded) was POOR to say the least. After Anthony argues with me that, "it's fine," he contemptuously asks me, "you want me to get a mechanic?" He returns with this guy, and like a trained monkey says to me, "Oh that's factory[implying the cheap, rusty lead patch weld on the skid plate was off the assembly line from the Jeep factory]." I called him on it and they stuck to their story; I suppose they assumed I'm some clown who doesn't know a thing or two about getting jobs done.
This of course is just one cube in the glass. Anthony reminded me of my young child. There was eye rolling, dramatic emphasis on having to walk or get out of his chair, when I decided to go back to buy the car(believe me, I searched for hours online and THIS CAR SOLD ITSELF) he actually kept his back to me the entire time the sell was closed with the insurance lady and I shouted, "Thanks Anthony" as I walked out with the key in my hand. They tried to charge me for a new plate and actually installed it(Anthony did work!) on my car, even though I told and showed them several times that I had my old plate.
The facilities earns 2 stars because the 'test drive' was a STRAIGHT line, half of which I wasn't permitted to drive because it's their companies insurance policy. DEAD SILENCE during the test drive as Anthony just sat there completely unwilling to sell anything. I finally asked, "How am I suppose to know how this thing handles on this straight quarter mile drive?" And the contemptuous child Anthony shined again, "You get to turn into the dealership and again at the corner of the building." I'm sorry, but taking two turns in an AWD vehicle at 5 mph does nothing for someone test driving.
During my first visit I double checked that all four place mats were in the back of the car(with the white pads of course on the floor). When I returned to buy the car I should've known better by these characters' standards but I didn't check, and although 3 place mats had been placed under the white mats my driver's place mat was nowhere to be found when I got home 2 hours away(another intentional cheap shot just like the license plate). I called my local Jeep dealer for a price, it was hundreds.
The vehicle I purchased had two previous owners and had been around for years, but for some reason after owning it only a month the automatic film on my driver's mirror is completely distorted and renders the mirror useless at night. This situation has been awfully unsafe...and very suspicious as well.
There's so much more to explain the TRASH standards @ Solomon auto, but it should be obvious to everyone because those are the standards you achieve when every single employee is a member of the family or a close friend. Hey Solomon, hire real adults who want and need jobs; not children like Anthony whom wants to sit and play on his smart phone the whole time whilst he masquerades himself as a professional salesman.
HIGHLY UNRECOMMENDED!! Go to real dealers!
I Recommend This Dealer:
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