My service rep Mark Smith is #1 in my book:) Always courteous and honest. I've never felt pressured or as if I were being taken advantage of by him. Steve Duren is also a Gem, I truly feel they care about ME!! *Some of the service pricing could be better, more competitive...
Easy, fast, no shady business. They offered a more than fair price for our trade in and a decent price on the car up front, no haggling. It was a breath of fresh air after the last dealership.
Bought a new car a few months ago and had all my financing situated still had to wait for over an hour just to sign. They should've kept me informed what was going on. They give you every opportunity to change your mind. Now I take my car in for its first oil change with an appt. Two hours later it's just about done.