If your looking for a BMW at South Bay BMW remember this name, Milad! Milad is the most professional car salesmen ( Client Advisor in BMW lingo ) that I've ever come across.

Milad is a straight shooter, no BS from that guy. Even thou I was a pain in the butt at times haggling prices he did all he could to get me into the car I wanted. He will not pressure you like many people/places do, give you lines of crap try to sell you more than what you want, etc.. You go in ask questions he gives straight answers and that's it.

My wife and I are very happy we met him. The car I wanted was no where around for a dealer trade so I had to order. I waited for a little over a month and Milad kept my production # pinned to his note board to check to see if any status has changed. He knew I was very excited and couldn't wait for my car so he kept me in the loop weekly ( which I enjoyed, to me that's service )

I now have my car and the experience waiting a month was long but knowing my man Milad was keeping me in the loop made it go by quickly.

Thanks Milad and Chris for making this happen. I will def. be a returning customer!

Was this review helpful to you?    Yes | No Thank you

I took my BMW to this dealership after having such a horrible experience at the dealership closest to my house, and I couldn't be happier with this dealership! Each and every step of the process of having my car repaired, from making the appointment to dropping the car off, to the loaner car, to the actual repair, to paying for the repairs and picking the car up was consistently over the top professional and friendly! The repair was done correctly, the price was right, and the car was returned to me in amazing condition having received what seemed like a complete detail. My husband worked at another dealership from another manufacturer, and I'm used to the dealership environment. What I was not prepared for was to be treated like a V.I.P. at South Bay, as they don't know who I am or who my husband is. I have and will continue to send everyone I know who owns a BMW, no matter what model, to South Bay BMW. They have a system that works, cheerful, quick, professional, caring and accurate employees, and the prices are fair. Worth the drive! I'm so thankful they're here!!!!

Was this review helpful to you?    Yes | No Thank you

DO NOT BUY A CAR FROM EDDIE RAMOS!!!!!! DISHONEST! DISHONEST! DISHONEST! DISHONEST! DISHONEST!

THE DEALERSHIP IS BAD, BUT EDDIE RAMOS IS THE HORRIBLE!!! HE SHOULD BE FIRED FOR HIS WAY!!!

Was this review helpful to you?    Yes | No Thank you

Had problems with Blue tooth for three months. Tried to make a service appointment three times but no one would call back. Left message for Service Manager Kim Kelley (since she changed her name) but never heard back. Left message for Peter Boesen THE OWNER, who is never around but never heard back either. Tried to reach Jeremy Guenther at 8:44 AM but I was informed he doesn't get in until after 10AM. HMMMM, Could it be that all the negative comments are about service due to service managers never return calls and ignore problems?

Was this review helpful to you?    Yes | No Thank you

The easiest purchases (2) in my 40 years of Car buying. Kevin and the rest of his contemporaries handle the transactions with Class and Elegance.

Was this review helpful to you?    Yes | No Thank you

Truly exceptional customer service!!!! What an outstanding experience and all thanks to Milad Batouli. He went above and beyond to make sure that we were 100% satisfied with our BMW experience. I have dealt with numerous dealer in the past and I can honestly say that these guys are the real deal. A true asset to South Bay BMW and to the BMW family. Both Milad and Eddie Ramos really went to bat for us and did everything as a team to ensure that we were happy and that I got EXACTLY what I wanted. I highly recommend South Bay BMW, Milad Batouli and Eddie Ramos. I am absolutely ecstatic with my new BMW 750i, but more importantly I are elated to know that the guys at SB BMW are really there to help me!!! Plus, their follow-up is amazing. I went back to the dealership about a week later and can honestly say that I felt so welcomed and felt as if I'd known Milad and Eddie for years...It was like going to visit old friends. For all that these guys do and for the outstanding customer service...we applaud you!!!!

Was this review helpful to you?    Yes | No Thank you

I applied online and was contacted by Joeseph Ko before I was even finished with the app. He was informative and easy to work with. South Bay BMW clearly understand that service is extremely important and do not disappoint. I can easily recommend South Bay BMW to anyone in the market for a new car.

Was this review helpful to you?    Yes | No Thank you

I bought my 2009 Mini Cooper Clubman and absolutely love it! I have used South Bay BMW now for two purchases. The service department is amazing! Best of all is my wonderful sales consultants, Milad Batouli and Gregg Lappen. Gregg helped initially and once I found that car that I wanted, Milad took over and helped me get the best possible deal! I will never purchase from another dealership as long as I live in the South Bay. Thanks Milad!!!!

Was this review helpful to you?    Yes | No Thank you

If you're thinking about a BMW, go see Stephen Gagliano at South Bay BMW. Stephen didn't apply high pressure sales tactics. He was very patient as I considered a car. He is knowledgable about the cars and, after I picked up my car, spent an extra hour with me going over the car's features a second time. He's a great guy and you'll enjoy dealing with him.

Was this review helpful to you?    Yes | No Thank you

with one simple email i got the best service, the best price and the best of all related to leasing or purchasing a car. Joseph Ko even wait for me after hours when the dealer was all ready close. Thank you Joseph Ko. out all the dealers i have purchase cars for the past 20 yrs i Have never had such a great experience as i had with you... you are the best!!!!!!!!! i got out with a brand new X6 not only with the best price but with the best service. I sent a quote to over 15 dealers and they all were the same, even the ones i was currently under a lease contract and nothing compare with what Joseph Ko can offer. THANK YOU AGAIN !!!

Was this review helpful to you?    Yes | No Thank you