South Dayton Toyota

Benjamin Hensley was an awesome salesman to work with. He helped us with every detail of the sale. On the other hand, the finance department was way too pushy about extended warranties and add-ons. I know He helped us with every detail of the sale. On the other hand, the finance department was way too pushy about extended warranties and add-ons. I know that's how they make a lot more money. They do not know how to take no for an answer. I almost walked out on the deal because of that. If it wasn't for having to wait 2 more months on a RAV4, I probably would have walked out. More

Staff very friendly and professional. Seamless buying experience. Exceeded expectations. I would recommend to family and friends. Seamless buying experience. Exceeded expectations. I would recommend to family and friends. More

Sloppy, too pushy, don’t let you talk, and bad attitudes until after you purchase a car. until after you purchase a car. More

was disappointed with my recent service experience. When I scheduled my appointment, I knew my vehicle would be there for several hours. When I dropped off my 2024 Toyota Grand Highlander Platinum i When I scheduled my appointment, I knew my vehicle would be there for several hours. When I dropped off my 2024 Toyota Grand Highlander Platinum in Coastal Cream with the Harvest interior, I asked if a loaner vehicle would be available. I was told the dealership didn’t have enough loaner vehicles, so that wasn’t an option. I also asked if my vehicle would be washed before pickup. My service advisor, Javin, told me their car wash is currently filled with equipment and that whether a customer receives a car wash is basically “hit or miss” depending on the day. That was disappointing. Before I arrived to pick up my vehicle, I received my multi-point inspection report by text. The report listed my tire tread depths as 8/32”, 6/32”, 5/32”, and 5/32”, suggesting I might need new tires soon. When I arrived, I reminded Javin that I had purchased four brand-new Michelin tires in January 2026. The vehicle has only been driven about 6,800 miles since then. Because the report didn’t make sense, I asked him to come outside and remeasure the tires with me. In front of us, the tires measured 8/32” on both front tires and 7/32” on both rear tires. The original inspection report was incorrect on three of the four tires. Customers trust these inspection reports to make important and often expensive maintenance decisions. If I hadn’t questioned the report, I could have been led to believe I needed new tires much sooner than I actually do. I appreciate that Javin took the time to remeasure the tires, but the inspection should have been accurate the first time. Between the inaccurate tire measurements, no available loaner vehicle, and no complimentary car wash, this visit fell well short of the level of service I expect from a Toyota dealership. More

Thank you Jermaine you explain everything clearly so you provide service friendly so we are happy to buy the car in south Dayton Toyota provide service friendly so we are happy to buy the car in south Dayton Toyota More

Unfortunate experience we wanted to use our own financing /bank and they refused to sell to us. Demanded that they have to finance it that’s how they make money /bank and they refused to sell to us. Demanded that they have to finance it that’s how they make money More

I have now bought 4 new Toyotas from South Dayton Toyota over the last 7 years from Sonny the same Salesman. I have been totally satisfied with the sales process and more importantly the vehicles. Just bo over the last 7 years from Sonny the same Salesman. I have been totally satisfied with the sales process and more importantly the vehicles. Just bought my 2nd RAV4 replacing my 2020 which I didn't have one issue with. My wife loves her 2023 Sienna. My daughter loves her 2019 4Runner. Again no issues with any of them. Trade in values were always as good as selling with the realized tax savings. I will be back to this dealer when in the future. My only complaint is that Toyota will no longer let you order a new vehicle but that’s where this dealer works so well with you to get the vehicle you want. More

James and Rick were awesome in showing me everything from the details about my Honda CRV to the payments on my loan!! I highly recommend both of them for sales and financing!!! They were easy to work with an the details about my Honda CRV to the payments on my loan!! I highly recommend both of them for sales and financing!!! They were easy to work with and understanding my needs! James helped me find the SUV I was looking for and Rick found me a great interest rate!! More

Sevar was awesome and made the car buying experience easy. The dealership gave me a better deal then every other dealership by a good amount. easy. The dealership gave me a better deal then every other dealership by a good amount. More

I went in for my Camry maintenance and while it was being reviewed, I was walking around the floor room and a gentleman approached me and said hi. My name is Sue and Sue and but you can call me bald bald guy reviewed, I was walking around the floor room and a gentleman approached me and said hi. My name is Sue and Sue and but you can call me bald bald guy and even we both chuckled and he said it’s Yvonne my business card I tell you that little bit of our interaction just to say that I’ve never met a sales person that was so aware and so smart on how to approach a perspective customer I’m 70 years old and it’s the best experience I’ve ever had with a sales person and I suggest the dealer ship train all sales people and let this guy be the teacher cause he was good and please thank him for me More