South Hills Chrysler Dodge Jeep RAM FIAT

Excellent South Hills Chrysler helped me choose a new truck. I visited multiple dealerships while shopping for a new truck. South Hills Chrysler provided the be South Hills Chrysler helped me choose a new truck. I visited multiple dealerships while shopping for a new truck. South Hills Chrysler provided the best deal and service that’s why I decided to buy from there. More

Excellent Experience The Dealership was clean and everyone was courteous and easy to deal with. No one was too busy to help.Charlie and Mark were very helpful in helping m The Dealership was clean and everyone was courteous and easy to deal with. No one was too busy to help.Charlie and Mark were very helpful in helping me select a new vehicle. From the type of vehicle to the best payment options that worked for me. I explained what I was looking for and they gave me multiple options to choose from, and answered every question I had. And, Charlie took the time to show me every option in the vehicle I bought. It was an overall Excellent Experience. And, I will be definitely be coming back. More

Top Notch friendly Service. Charlie Took great care of us from start to finish, Spent time with us, helped us find the perfect vehicle and Informed us of be friendly Service. Charlie Took great care of us from start to finish, Spent time with us, helped us find the perfect vehicle and Informed us of best deal possible. Easy. Thanks More

Friends of life Dave Susko and everyone at South Hills Jeep treat you like a life long friend. The moment you enter the showroom you're greeted with a smile. Through Dave Susko and everyone at South Hills Jeep treat you like a life long friend. The moment you enter the showroom you're greeted with a smile. Throughout the shopping experience, you can count on information to help with your decision -- no pressure. The final step of actually buying a car is quick and hassle free. We're repeat customers and will be life long friends. More

Best buying experience ever! I had a sticky situation but everyone was nice and willing to help me out. Make sure you stop out and ask for Derek. Thank you I love my new Ram I had a sticky situation but everyone was nice and willing to help me out. Make sure you stop out and ask for Derek. Thank you I love my new Ram More

Great service We had a great experience. Dave was very knowledgeable and helpful with our purchase. He was very friendly and we had a nice time getting to know him We had a great experience. Dave was very knowledgeable and helpful with our purchase. He was very friendly and we had a nice time getting to know him through our time there. Very happy overall experience. More

Great customer service! Charlie Shaver is a great salesman. He is knowledgeable and personable. I would recommend this dealership to others. The dealership provides great q Charlie Shaver is a great salesman. He is knowledgeable and personable. I would recommend this dealership to others. The dealership provides great quality customer service. More

Service Department doesn't return calls I have called twice and the first time the reservation department said I had to make an appointment directly with the service department because it wa I have called twice and the first time the reservation department said I had to make an appointment directly with the service department because it was a recall issue The transfered me and then no answer and had to leave a message and my call has never been returned. I called the next day and this time the service reservationists said she will send them an email because again no answer. They have never called me back. Will take my future business elsewhere. More

Horrible Service Department - Run away as fast as you can! I tried using them on over 8 occasions due to the convenience and proximity to my home. I was terribly disappointed each and every time, for issues r I tried using them on over 8 occasions due to the convenience and proximity to my home. I was terribly disappointed each and every time, for issues ranging from: picking up the vehicle only to find that the problem was not repaired (despite being assured that it was) and having to return multiple times before repairs were completed (happened 2 times on both Jeep and Dodge vehicles), to the "ubiquitous" $100+, 1 hr. "diagnostic fee" which they charge for practically everything, including obvious problems and ones which they are explicitly informed of at the time of drop off; to being forced to wait 45 minutes for them to fetch a car when picking after a service appointment; to having to pay for unnecessary repairs to fix parts that aren't broken ($600+ alternator); to failure to honor warranty repairs; to having to return multiple times for recall notice repairs. As evidenced by my multiple visits, I really tried to give them the benefit of the doubt, but was extremely let down and dismayed each and every time. Service representatives are indifferent at best, so when I finally approached Service Manager to complain he was unfazed, uncaring and blatantly unapologetic, blaming the owner's strict policies. Ironically (or perhaps not), today I finally had enough and visited another local service provider to arrange the work which South Hills had refused, and the woman immediately in front of me in line was complaining bitterly about, GUESS WHO? SOUTH HILLS CHRYSLER DODGE JEEP's extremely poor service! So, it appears I am not the only one who has had terrible service experiences. Unless you value poor quality service, extremely poor customer service and unnecessarily huge repair bills, I highly recommend finding another service provider. More

Awful Terrible service department. Issues are never fixed and you have to go back multiple times to have anything addressed. Service Advisors only document Terrible service department. Issues are never fixed and you have to go back multiple times to have anything addressed. Service Advisors only document issues but do not quality control anything that technicians tell them. Awful experience. I have taken car in 4 times for same issue, and though Service Advisors have experienced and commented on this issue, i keep driving off the lot and seeing that nothing was fixed. This happens every time i report an issue to this dealership. Service Manager does not return calls either, which is infuriating. Feel helpless and gullible for buying a car here. Stay away More